“Southwest. I found them to be rather customer-service-oriented.”

— Julie D'Auteuil, health coach, Lawrence

“Zambia Airways. I took it once to Africa in ’88.”

— Curtis Maendele, Quiznos employee, Lawrence

“Southwest. You can [check] luggage for free.”

— Cleta LaBrie, student, Lawrence

“Southwest.”

— John Steinmetz, student, Lawrence