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Who is your current cellphone provider, and what grade would you give its overall service?

Asked at Massachusetts Street on August 25, 2011

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Photo of Bruce Boyer

AT&T and probably a B. Kind of limited access in areas around Lake of the Ozarks, where we spend a lot of time. Real good around here.”

Photo of Samantha Reid

“I have AT&T. I’d give them a B because sometimes you can’t find signal anywhere and the Internet can be really slow, but most of the time it works fine and the phone itself doesn’t seem to have any issues.”

Photo of Brie Stewart

“I have Verizon. I’d say a B because a lot of their phones now, you don’t even have an option — you have to have the data plan. So if you can’t afford that, you’re pretty much screwed.”

Photo of Charlie Huggard-Lee

AT&T and probably a B because sometimes it’s great, other times it’s just terrible. Also when I travel it’s kind of spotty.”

Comments

RoeDapple 3 years, 8 months ago

I'm still on the party line, either smoke signals or drums beating in the distance. Morse code can be confusing. I still get SOS confused with OSO. That has made for some confusing emergency calls.

RoeDapple 3 years, 8 months ago

I used to try to communicate with prayer. Then I was told everything that ever was and everything that ever will be has already been decided. Talk about confusing . . .

RoeDapple 3 years, 8 months ago

I got one of those emails that said to put all my own answers to the twenty questions then forward it to 10 of my best friends in 24 hours to get a pleasant surprise. Now I'm getting 50 or more junk mailings every day instead of my usual four. At least with junk snail mail I could just drop it in the yard as I walked back to the house. The wind would make it the neighbors problem.

Steve Jacob 3 years, 8 months ago

Did you know we Americans are the only ones that are stupid enough to have yearly contracts? The rest of the world use prepaid phones and plans.

average 3 years, 8 months ago

Nothing stopping Americans from using prepaid. I'm a pretty big IT geek in life. And I carry a TracFone that would embarrass the average ghetto 8-year-old. I just don't jibber-jabber all day on the phone. 800 minutes a year? About right. The one I have appears to be AT&T-network-based.

Customer service, network, handset? Gentleman's C-. Haven't exactly failed me.

Price ($110 A YEAR for ~1000 minutes)? B+.

oldvet 3 years, 8 months ago

And the rest of the world pays full retail for their phones... no subsidized phones out there. The good news - the phone works with any carrier. The bad news - you won't be switching phones every six months when you pay $300-$400+ for the phone.

average 3 years, 8 months ago

You have a lot of choices, though, if you're not in a two-year plan. If you can handle a bit less super-features, you can get something like an unlocked quad-band RAZR for $30-$40. Sure, old tech. But, that's what I picked up for international travel. Stick a prepaid SIM in, and there you go.

Likewise, in the US, if you don't want fancy, the prepaid plans all have functional phones under $50. My TracFone was quite a bit less than that.

kernal 3 years, 8 months ago

Verizon. Started out with AT&T but when I needed it most, the coverage was non-existant. I hate AT&T almost as much as I hate Hitler. I would much rather have the same type of cell plans as Europe. Our elected officials could do something about that if they weren't so heavily subsidized by AT&T.

ForThePeople 3 years, 8 months ago

Yikes, I was planning to switch to Sprint when my contract with Verizon ends in October, but all the negative comments here are a bit worrisome. With Sprint I would be able to do employee pricing through a friend and get four phones free with loads of minutes, internet, and GPS for the same price as I am now paying for three Verizon phones with only talk and text. I was aware that Sprint doesn't have the best coverage, but didn't know that their system has so many problems with going down. While overall I have been satisfied with Verizon, they are way overpriced in a market with so many choices, and their customer service is definitely lacking. That said, the main reason I've stuck with them the last ten years is that their coverage cannot be beat!

Smarmy_Schoolmarm 3 years, 7 months ago

We have 5 lines with Sprint. One is an android (which is $10 more a month than just a regular data phone), no limit on texting, calls to other cells, or on data. We pay around $220-$225 a month (that's including taxes and fees)and have yet to pay for a phone unless one of us wanted something extra (like the android). The people at the Sprint store at 27th and Iowa have been great to work with...have gotten us a lot of deals that we might have missed otherwise. I have the Samsung Reclaim and it takes better photos than any camera I've had since I went digital. We've had a couple of problems over the last 5 years with Sprint but all in all I'm pretty happy with them. I'd give them a B+. The main thing is to ask lots of questions...do I get free shipping/activation on that....how much will this cost me? I price check once in a while and Sprint still comes out on top if you want a family plan.

ForThePeople 3 years, 7 months ago

Thanks for the advice. I was planning on going ahead and switching anyway. And luckily I won't have a contract....just have to stay with them for 90 days to get the phones free. If at that point I'm finding that it just doesn't work, I can switch back. Doubt I will though, as the price difference is so substantial that I can live with a few dropped calls and any coverage issues.

wmathews 3 years, 8 months ago

AT&T and I'll give it a B+. I don't really want to talk to people as much as I want to play Fruit Ninja and check Twitter, so if I can do that, I'm happy.

Crazy_Larry 3 years, 8 months ago

I've used Sprint for 10 years and I'll give them an A. Pretty good coverage, price is right, good phone selection and customer service. And they're headquartered in Kansas.

FlintlockRifle 3 years, 8 months ago

ATT, rate them low, travel a lot and lose there signal most places I go

kernal 3 years, 8 months ago

I've yet to lose a signal with Verizon, even in the mountains. AT&T on the other hand, I was lucky to get a signal in the hospital parking lot after having to walk the perimeter. As for Sprint, I will probably never do business with them after they moved so many Kansas employees jobs to India.

lunacydetector 3 years, 8 months ago

i've t-mobile. promised 4G...it's never happened. download speed 74 kbps. scammers

to check your download speed to see if you're getting ripped off go to: http://reviews.cnet.com/internet-speed-test/?tag=cnetfd.bw

the attorney generals should be investigating all the false promises and the $250 charge to quit contract.

meggers 3 years, 8 months ago

And have the government interfere with private business? Are you one of them there socialist job killers?

ihatelv 3 years, 8 months ago

T-Mobile for 12 years. A+. Will be a sad day when the AT&T acquisition is approved.............

SeaFox 3 years, 7 months ago

Agreed. Been with them for 10 years now. If/when the AT&T merger gets approved, I'll be porting my number elsewhere.

meggers 3 years, 8 months ago

I wonder if Brie understands that smart phones are mini computers and without a data plan, they won't function as designed.

I'll agree that Verizon is overpriced, though. On top of the data plan, they charge for everything...minutes, text, virtual voice mail, ringback tones, tethering. Some providers include a lot of that as one package and don't nickel and dime you for every little thing. And they have unlimited data plans, which Verizon recently did away with.

kswx29 3 years, 8 months ago

I have sprint and I'd give them a B+. I almost always have signal, although sometimes it takes about 5 seconds for my call to connect and start ringing...but I still get thru. I've only have one dropped call in the 5 years I've had them. Plus like someone said above, their a Kansas company! :D

helloannie 3 years, 8 months ago

Had Verizon and would give them an F which is why my cute ass got away from them as soon as my contract was up. Hate paying an arm and a leg for crappy customer service and not enough minutes. Now I have the Wal Mart Family Mobile plan with T Mobile. Pay a lot less for unlimited minutes and text and some free data thrown in as well. And am paying half of what I paid with Verizon and am getting way more.

pure_republication 3 years, 7 months ago

AT&T and I would rate them with a C-. They charge an arm and leg when you travel internationally! You must remeber to turn off the data! got my cute arse several times when I received my $500+ bill for the month!

riverdrifter 3 years, 7 months ago

I have Sprint and I give them an A. In 3+ years I think I've had as many dropped calls. I was in far western Kansas last winter on a pheasant hunt and without thinking whipped out my phone and called a ladyfriend in KC. The residents were amazed that my phone worked out there. I have absolutley no problems with Sprint. Yep, there are gaps in coverage but every provider has those.

riverdrifter 3 years, 7 months ago

"Great for Craigslist when you are dealing with morons and scammers."

I thought you were a Christian?! This is an unChrist-like statement. You do seem like the Walmart type, though.

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