“Everything in my power to make it right without doing any more harm.”

— Carolyn Warpinski, Kansas University junior, Lawrence

“I just try to go back and correct whatever it is I've made a mistake on and hope that no one else notices.”

— Rob Falkenstein, butcher, Sturgis, Mich.

“The first thing to do is to get some advice from someone who isn't involved. Then come up with a plan. It's important to remember that making amends is more than just saying I'm sorry, it's making an actual change.”

— Brian Lindaman, lecturer, Lawrence

“I usually just apologize and try to make it up to them in some other way.”

— Allie Blessing, certified nurse's assistant, Lawrence