“I haven't seen many heating bills yet, but it seems like it goes up about 70 percent every year. I come to expect it.”

— Lois Schneider, landlord, Lawrence

“No. We knew this was going to happen for quite some time. We're prepared for it - as much as you can be.”

— Kevin Halgren, information technology support, Eudora

“Yes. It was definitely more than I expected. I'm just going to have to deal with it, because I don't want to be cold.”

— Sheila Fields, social worker, Lawrence

“No, because my apartment only has electricity, but I was still surprised by the increase in my bill.”

— Brendan Corazzin, Kansas University sophomore, Lawrence