“I remember that what I found the most disconcerting about it was that the terrorists were from the United States.”

— Elizabeth Rowley, artist, Lawrence

“It's hard to realize, since 9-11, how horrible and big it seemed at the time.”

— Glenn Elmer, customer service representative, Lawrence

“I remember how horrible it was that there was a day care in that building, and I remember the picture of the fireman carrying out the baby.”

— Sarah Scholle, administrative specialist, Lawrence

“Shock. Just shock and a lot of sadness. It was just a hard-to-believe kind of a thing.”

— Sam Jones, project manager, Sacramento, Calif.