Advertisement

Archive for Wednesday, April 4, 2012

Affinitas layoffs, closure in works

April 4, 2012

Advertisement

One of Lawrence’s larger call center operations is going through a major downsizing and layoffs.

Omaha-based Affinitas Corp. is taking steps to close its Lawrence call center in the former Riverfront Mall in downtown Lawrence.

Doug Brown, a broker with McGrew Commercial, confirmed negotiations are under way for Affinitas to leave the center before its lease expires in July. Brown said talks are ongoing to bring in a new tenant to occupy the space that once served as the customer care center for the entire Sprint PCS brand.

“The bad news is it looks like we’re losing Affinitas, but the good news is the new tenant will have more jobs and likely higher-paying jobs,” Brown said.

Several people claiming to be Affinitas employees posted messages on social networking sites earlier this week that the company had laid off most of its Lawrence employees. A spokesman at Affinitas did not return a call for comment. An employee at the Lawrence center said she could not comment, but the front desk at the Lawrence office had a flier attached to it providing information to employees who had recently been laid off.

Affinitas provided customer service and call center services to other companies, including several of the larger cable companies in the country. During its heyday, Brown said the company employed 300 people. As recently as the summer of 2011, the company still had 200 employees at the center.

The Journal-World reported in January that the Lawrence center, which is on the lower level of the former Riverfront Mall, reduced its workforce and cut the hours of remaining employees.

Brown declined to provide additional information on the possible new tenant for the space, other than to say it would include a call center function.

“We’re waiting day to day to hear information about it,” Brown said.

The space that Affinitas is vacating is owned by members of the Simons family, who also are owners of the Journal-World.

Comments

none2 2 years ago

The one thing that wasn't very clear in all these posts is about this work from home. Did some of you at least get to continue long term by working from home? While some of you may not like that arrangement, for other's it may be a plus. Of course, if the company is unstable, you really cannot count on having a work from home job for very long either. One of the draw backs to working from home is you get out of the loop of company news and politics. Anyway good luck to you all in finding something else if you are unemployed. This economy doesn't seem to have a lot of opportunities right now. The politicians and the companies seem more interested in providing job opportunities to the masses overseas than caring for unemployed people in THIS country.

0

orlysud77 2 years ago

Well I guess that I cannot put stars in the place of letters when using certain language. Sorry about that. Anyway, I think that the ex-employees are worth more and need to get a better job working in a more suitable environment, where they'll be treated like adults. Affinitas was in a basement with no windows (a dungeon), filthy, terrible plumbing in the bathrooms and employees being treated badly. Anyway, everything happens for a reason in life. I enjoyed the people I worked with which is the only thing that I'll miss.

0

julieloveselvis 2 years ago

I would like to say hi n bye to all i worked with over the years. I really enjoyed worked with almost all of you. I am happy for all of you who got out early.. no hard feelings. Those that are still there, no real hard fellings, you got to have a job. Just dont forget that what has happened to all of us, will happen to you too.

0

orlysud77 2 years ago

It's so sad that Affinitas had to close their doors & that the old timers have to collect unemployment. The conditions in the facilty were against OSHA, with mice running around and the filth that everyone had to work in. The vents had never ever been cleaned out. Don't get me started about managment. I was kicked off here yesterday by LJW because I voiced my opinion. So, I guess there's no freedom of speech according to the terms & conditions of LJW.

0

julieloveselvis 2 years ago

A few months ago we were told that we were all going to have to start woking from our homes. Guess what? Not everyone could. So for tha last few monhs everyone has een living on edge. Week to week, we were told different things. Finaly we were told that the time hascome and all programs were going to be from home. SO everyones last day was going to be 4/1...So they layed off 40 people, but kept a few, becausethey knew that they did not hat the stuff set up to work fro home yet. So come MOnday, about 10-15 are still working..in the office and when the client ask where all the agents were, they told the clients tat 40 agents up and walked out.. HOW WRONG IS THAT. My program, was small, 4 of us..we had to stay for this last week, yep we got to train the people who are going to take our jobs, because they can work from home but we cant... oh and guess what...they will be in the offive next week too. NOONE is working from yet. Alsot hey got 2 other outbound program that they then people to work on. BUT them termed all of us and we cant work. THEY SUCK

0

artfull1 2 years ago

This comment was removed by the site staff for violation of the usage agreement.

0

grthfn 2 years ago

oh and there is nothing wrong with someone who filed unemployment or anything else...this is the 1st time in 33 yrs i've ever filed for unemployment..and yes i said that i'm gonna stick it to them becuz of the fact is not only did they screw us out of a job they screwed us all out of money as well...and the money i'm talkin bout is the quarterly bonus we get every 3 months..if u dont like what we have to say then i suggest u stay off this page and find something better to do with ur time!!

0

grthfn 2 years ago

i have to problem to say i filed unemployment and i'm getting it since we got laid off..and so are lot of other people and to the idiot who has to comment about how we talk on here needs to find something else with his/her time...all we said on here was that we ALL got screwed over by affinitas...there is noone on here crying about this or that..we were all fed up with how we got screwed over..

0

orlysud 2 years ago

This comment was removed by the site staff for violation of the usage agreement.

0

Judgement_Angel 2 years ago

@superswagg56, How are you doing Mr Swagg? It has been a little while since we have talked.

0

jhawkinsf 2 years ago

O.K. I want to apologize for my above comments that were taken as nasty. People who lose their jobs deserve our sympathy. That said, these are some direct quotes that I responded to.

"so well they screwed me over so I'm gonna stick it to them ..." "So where are we going? To file for unemployment and to get welfare... so those who want to make fun...I will enjoy getting some of your money. I hope you enjoy taking care of me for awhile?"

I wish you well in your job search, after you've stuck it to us all collecting whatever benefits you're entitled to. However, one word of advise, from an employer. If you go into your next job with the attitude you've projected here, your next job experience will mirror your last.

0

Christine Anderson 2 years ago

I feel sorry for all those who have lost their jobs. There really is no reason to make nasty comments to them.

0

just_my_opinion 2 years ago

We all knew it was coming. That place was nasty and disfunctional! When I worked there, I could not take the sanitation! They did not have a cleaning crew, the HR lady was responsible for cleaning the bathrooms! Literally, the trash cans would pile 2 feet above the top, overflowing with a couple days worth of old food in them. So I am sure it does not come as a surprise that you could open your desk and have a roach crawl out! YUCK! I was afraid of bring home critters!

0

strahlsund 2 years ago

VIOLENT WORLD PSYCHIATRY-PSYCHOLOGY REVEALED(mindless mkultra crimes performed by police and psychiatrists/psychologists)

USE OF MKULTRA + HUNGER GAMES TODAY....Use of psychology/psychiatry for mass population or ethnic cleansing as well as crimes to which we witness daily on behalf of Zionism/communism/liberalism.

http://www.dailymotion.com/video/xpqc0u_part-80 EXACTLY HOW ETHNIC CLEANSING IS TAKING PLACE AGAINST NON SLAVS(German etc) THROUGHOUT EASTERN EUROPE SINCE WWII + REAL 911 REVEALED !!!

TRUTH ABOUT RUSSIAN COMMUNIST APPARATCHIK ALIKE GANGSTER AND TRAITOR DAVID DUKE OR 70 YEARS OLD US GOVERNMENT OBAMA(TERRORIST) NEWS

http://www.dailymotion.com/video/xpkfh7_part-78

http://www.dailymotion.com/video/xpmelt_part-79

Related to WHITES ARE NOT WELCOME IN AMERICA ANY LONGER !!! http://www.youtube.com/user/BostjanAvsec OBAMA'S HEALTH CARE RECORDED LIVE IN 2009 !!! EXILING WHITES(US citizens) WITH EXTREME PREJUDICE AND IMPORTING NON WHITES IMMIGRATION REQUIREMENTS FREE !!

For fast updates use http://www.facebook.com/people/Loki-Nagrind/100001962176474 REMINDER...MY YOUTUBE ACCOUNT WAS HIJACKED(March 07th, 2012) BY US GOVERNMENT WHILE PRIMARY E-MAIL AS WELL AS BLOGS WERE ALL SHUT DOWN FOR THE SAKE OF CENSORSHIP REGARDING GENOCIDE AGAINST ME PERSONALLY THAT INVOLVED ABDUCTIONS / MK-ULTRA BRAINWASHING / FORCED BRAIN ELECTRODE - CHIP IMPLANTS / HUMAN EXPERIMENTATION / BLACKLISTING / FORCEFUL UNEMPLOYMENT AND ASSASSINATIONS !!! ALL AGAINST WHITE(under "NAZI" lie) CIVILIAN POPULATION TODAY IN 2011/2012 ACROSS THE EUROPE AND NORTHERN AMERICA !!!

+(plus)

IF THEY BRAINWASH YOU WITH LIES ON HOW ELECTING OBAMA WOULD HELP TEA PARTY(there is already over one hundred million of so called minorities in US alone while you are everything, but treated as humans), PLEASE ASK YOURSELF WHAT ARE YOUR CHANCES OF SURVIVAL ONCE OBAMA IS AGAIN SELF-ELECTED(see video 77) & SINCE NEW LAW IS TAKING GUNS FROM YOU ALREADY TODAY(stop the violent world of psychiatry or lies - NOW OR DIE) !!!

0

julieloveselvis 2 years ago

THERE IS A LOT OF STUFF THAT PEOPLE DO NOT KNOW ABOUT THIS PLACE. IF YOU HAVE NOT WORKED THERE, THEN YOU HAVE NO IDEA. SINCE JAN. WE HAVE HAD NO IDEA FROM WEEK TO WEEK IF WE WERE GOING TO HAVE A JOB. THE STRESS FROM THE DAY TO DAY WORRY,HAS BEEN H**L. SINCE JAN. THE COMPANY HAS STOPPED PROVIDING US WITH PARKING PASSES ALSO. WE HAVE HAD TO PAY $1 A DAY...JUST TO COME TO WORK.. IF WE DONT PAY TO PARK, WE GET PARKING TICKETS THAT ARE $3, EVERY 2 HOURS.THINK ABOUT IT, WE HAVE TO PAY TO GO TO WORK..SO, YOU TELL ME WHAT KIND OF COMPANY DOES THAT ? TO DO?

0

Ace Cleaning 2 years ago

Most of the employees will sit around for 99 weeks on unemployment, and then find a dead end job. It’s pathetic that some of the largest employers in Lawrence are call centers that could close any day. I hope they bring in companies to the old farmland site that pay a good wage. If they keep overbuilding the rental housing and do not provide good blue collar jobs; there will be a huge under employed / unemployed underclass in Lawrence.

0

julieloveselvis 2 years ago

LOVE YA TOO SWAGGS..WE SURE MISS YA TOO

0

Steve Swaggerty 2 years ago

This comment was removed by the site staff for violation of the usage agreement.

0

Corey Keizer 2 years ago

I don't mean to sound like a jerk, but this is capitalism. That's how business is done.

0

Steve Jacob 2 years ago

Those call center contracts seem to just come an go. I bet they are very profitable, so the bidding process for them must be cut throat.

That is just more empty space downtown.

0

irvan moore 2 years ago

it's not to late, buy the riverfront mall iand turn it into the new library, it has parking now, it's a no brainer, location, location, location. AND we don't have to build a parking garage, just tear down the old library and pave it! big win for taxpayers, big win for community

0

FalseHopeNoChange 2 years ago

Don't worry Larryville. I heard through the "grapevine" that weiner buggys are "popping" up like ditch weed in the swamp.

Larryvilles economy is "complex".

0

jackbinkelman 2 years ago

I knew Affinitas was in trouble years ago.. that t.v. commercial with a young man talking about the great pay.. "you can make 7.00$ and earn all the way up to 7.25$" or something like that.. Totally ridiculous.

0

Armstrong 2 years ago

Compliments of the Hope and Change crowd

0

Eddie_Haskell 2 years ago

This sounds like a very poorly run company. I feel sorry for the people that worked there.

0

George Lippencott 2 years ago

OK, unless I missed it there is no explanation as to why? Affinitas works on contracts from other companies and the government. I suspect they lost the contracts (or are moving the services off shore). If the former this was unfortunate. If the latter it is just part of a very undesirable trend (internationalization) supported by both political parties. In both cases sympathies for those that lost their jobs and their families. (As well as for the taxpayers who now must provide services to those unemployed).

0

julieloveselvis 2 years ago

I worked there for 6 years.. and i loved my job. i loved the program that i was on. i really enjoyed working with the clients that i worked with. the company doesn't care about anything but money. Not only have they lied to the agents, but they have lied to the clients.Some of the staff has been there for 4-12 years,where the loyality? A note to you out there making stupid little remarks and all...this was a job, times are tough and most of us has families to support .We want to work and not sit at home and be on welfare or unemloyment.We liked to get up and go to work everyday. The company is also trying to do anything in there power to fight our unemployment. Since Jan. they fired more than half the people that we had, for very minor reasons. They would tell us to watch everything we did, we were afraid to call in sick. So for all of you that want to say something stupid to us, we really dont care. Where are we going? To file unemployment and to get welfare...so those who want to make fun... I will enjoy getting some of your money. I hope you enjoy taking care of me for awhile?

0

Brian Hall 2 years ago

As someone who worked at Affinitas for over a year, I am shocked it remained open this long. Affinitas and their prior companies of ITI and QSM have been screwing over their employees for years so why would anyone think this would be any different? Maybe now that Affinitas is gone, some money can be poured into that side of the Riverfront Plaza for renovations and lure businesses in there. The entire second floor is just a hollow shell of empty store fronts.

0

Fred Whitehead Jr. 2 years ago

Look for more reductins of service from the JW. Simonds' will have us driving up to give them our own newsprint that they can scribe their lame reporting upon.

0

grthfn 2 years ago

ok here is the story...back on december 30th while in outbound we seen all of the sups and hr and well all the higher ups go into the "fish bowl" to chat and what not..something that i have never seen ...and when they came out i went up to our h r lady and another sup and asked if we still had our jobs and to tell me straight up...but they said yes we do and that they were not lying..which most of us new better and by 3pm that afternoon all of outbound reps were called into the fish bowl and were told we were laid off...we were all very pissed...specially that it was the day before new yrs and also i asked if we were gonna get our quarterly bonus...and they said NO...we all had to be employeed at the time when pick up our checks...so not only we were screwed out of a job they screwed us out of our money....once i found out they closed the other affinitas location i knew they were gonna screw us over...they had let all of comcast go the month before and then us...then i found out that all the other reps who were left got thier quarterly bonus that just made my blood boil...i've tried talkin to big wigs bout getting that an no response...i'm not just doin this for me...i'm doing this for all the employees they screwed over ...i loved my job but didnt love the supervisors...all the good sups left for a better job and i didnt blame them they all got fed up with the bull crap there...i had gone to the ceo nemurious times of the bullcrap there and did they do anything about it at the time..nope...so well they screwed me over so i'm gonna stick it to them...

0

tatertots 2 years ago

Here's what happened: Affinitas started laying off agents in December. There were probably 50 people who lost their jobs at that point. On December 23rd, Affinitas closed its office in Oklahoma with no notice to the employees. After January 1st, the head of the center and company vice-president was let go, all agents' hours were cut, other major contracts were lost, and all former support staff (HR, training, supervisors) were put on the phone at least part time. Everyone started to assume Affinitas was closing at the end of January. The managers didn't know or couldn't tell what was happening. The upper management in other locations wouldn't say what was going on. They may not have known for sure, since negotiations for contracts can be pretty last minute. The IT department was supposedly working on a work-from-home package because the company was going to close the building before the lease was up in the summer. Finally the manager told all the employees on March 27th that we were all being laid off on April 1st. By this point, the facility was down to a very low number of workers. Many of the agents who had not been fired yet had been with the company for many years. They told employees that the only people who would still have jobs would be the former supervisors who would only be in the office for about another week before working from home. The layoffs ended up being about 40 people. The manager made a big deal about how lucky agents were to find out at all. Upper management wanted to not tell the agents about the layoffs. Unbeknownst to the people laid off, the company actually did keep about 20 agents. They clearly told the agents they kept not to tell anyone. So they still lied to all the people they laid off and made they people they kept lie to all the people they had been working with for years so they could keep their job.

0

Commenting has been disabled for this item.