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Archive for Sunday, July 11, 2010

Toyota lashed out at instructor during big recall

July 11, 2010

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— It’s the kind of publicity any university might dream about: An instructor uncovers a possible flaw that’s causing some of the world’s most popular cars to accelerate suddenly. His ground-breaking work attracts interest from Congress and reporters worldwide.

But as Southern Illinois University’s David Gilbert sought to show that electronics might be to blame for the problem in Toyotas, the world’s largest automaker tried to cast doubt on his findings. One Toyota employee even questioned whether he should be employed by the school, which has long been a recipient of company donations.

Electronic messages obtained by The Associated Press show the automaker grew increasingly frustrated with Gilbert’s work and made its displeasure clear to his bosses at the 20,000-student school.

“It did kind of catch us off-guard,” university spokesman Rod Sievers said.

So did the fallout. Two Toyota employees quickly resigned from an advisory board of the school’s auto-technology program, and the company withdrew offers to fund two spring-break internships.

“I didn’t really set out to take on Toyota. I set out to tell the truth, and I felt very strongly about that,” said Gilbert, who was among the first to suggest that electronics, not sticky gas pedals or badly designed floor mats, caused the acceleration that required the Japanese automaker to recall millions of vehicles.

Toyota insists its relationship with the school remains “strong,” and company officials say they have no plans to stop contributing to SIU. They also say the two Toyota representatives who stepped down from the advisory board did so merely to avoid any appearance that the company was exerting influence over Gilbert’s testimony.

“We have absolutely no issues with SIU and retain an excellent relationship. That won’t change,” Toyota spokeswoman Celeste Migliore said.

‘Startling discovery’

Driven by his own curiosity, Gilbert in January found he could manipulate the electronics in a Toyota Avalon to recreate the acceleration without triggering any trouble codes in the vehicle’s computer. Such codes send the vehicle’s computer into a fail-safe mode that allows the brake to override the gas.

Gilbert said he reported his “startling discovery” to Toyota, and the automaker “listened attentively.” But Gilbert said he never heard back from the company, which has steadfastly maintained the problems were mechanical, not electronic.

Next, Gilbert told the National Highway Traffic Safety Administration, then made plans to tell Congress.

“I didn’t feel I could just be passive in this,” he said.

Along the way, Gilbert told the university in writing that he had been tapped as a consultant for a company called Safety Research & Strategies Inc., which asked him to study the safety of electronic throttle controls.

Gilbert’s boss, Terry Owens, wished him well: “Good luck in your investigation,” Owens wrote in a Feb. 10 e-mail. “I hope it leads to public safety and publications.”

Intimidation tactics?

On the eve of his congressional testimony, Gilbert appeared in an ABC News “World News” report showing correspondent Brian Ross driving a Toyota rigged to quickly accelerate. When it did, a shaken Ross said he had a hard time getting the car to come to a stop.

The next day, Gilbert made his case to the House Energy and Commerce Committee, and lawmakers seized on the testimony as proof Toyota engineers missed a potential problem with the electronics.

Gilbert’s appearance unleashed a publicity firestorm that Southern Illinois scrambled to control. E-mail chatter among administrators talked of the need to tout Toyota’s “very productive relationship” with the university.

Within days, a product-liability attorney representing Toyota said company attorneys wanted to meet with Gilbert and university officials to discuss Gilbert’s use of donated Toyota vehicles and “related matters.”

“We would like to explain our analysis of the situation and what we believe is a reasonable solution,” Vincent Galvin wrote.

At the meeting four days later, Gilbert said, the visitors pressed him to justify his testimony — something he refused to do, saying he stood by his sworn statements to Congress.

Gilbert, who owns a Toyota Tundra pickup, believes the meeting “was meant to maybe intimidate me.”

The university asked Gilbert and Jack Greer — director of the auto-technology program — to fly to California to see a demonstration at Exponent Inc., a consulting firm hired by Toyota.

Toyota did not wait for that visit to fire back. Six days later, a group of experts assembled by Toyota to refute Gilbert’s findings told reporters his experiments were done under conditions that would never happen on the road.

Gilbert’s work “could result in misguided policy and unwarranted fear,” Chris Gerdes, director of Stanford University’s Center for Automotive Research, told reporters. His organization is funded by a group of auto companies that include Toyota.

To Gilbert, “it seemed like an awful large amount of effort to be extended by a company to dispel something.”

Comments

jmadison 3 years, 9 months ago

If instructor Gilbert is correct in his analysis, then Toyota's fix should not have had any effect on the sudden acceleration. Is the AP withholding info which indicates continued problems?

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KEITHMILES05 3 years, 9 months ago

Of course they did not fix anything else other than what public information they have given. Big business is about MONEY first and foremost. Never, ever forget that.

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jmadison 3 years, 9 months ago

The question is did this guy actually find a flaw? I think that to date, Toyota's fix has been to the physical aspect--floor mats and gas pedal fix. Did they do anything to remedy an electronic problem and if they have not, are there still unexplained acceleration accidents occurring?

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