To report a pothole in need of repair, call the city’s dedicated Pothole Hot Line, 832-3456, and leave a message. You also can file a report online by following a link at LawrenceKS.org/public_works.

Be sure to report the location — an exact address is best — and size of the hole. Officials also ask that you include information about how the Public Works Department can contact you; such information is kept confidential.

The city aims to repair potholes within 48 hours of their report.

In 2008, the city received 720 calls to its hot line, and patched 18,449 potholes.