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Finding the best, and worst, credit cards

September 11, 2008

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Consumer Reports recently analyzed hundreds of credit cards and named a dozen that are worthy of consumers' attention - and three to stay away from.

Among the best credit cards for low-rate/low-fee are Capital One Platinum Prestige, Clear from American Express and Iberiabank Visa Classic. The best cash-back cards included Capital One No Hassle Cash Rewards, Chase Freedom Visa and Discover More. Among the best gas cards: Chase PerfectCard MasterCard, Discover Open Road and Hess Platinum Visa.

Three cards to avoid are First Premier Bank (the card's total first-year fees add up to $276); HSBC American DreamCard (which has a steep 15 percent to 22 percent APR); and New Millennium Visa or MasterCard (which has no grace period to repay purchases or cash advances before a finance charge is imposed).

Some economists fear that a wave of defaults from overextended credit cardholders is the next shoe to drop in the mortgage crisis. Now mortgages and home-equity loans are tougher to get, and many people are turning to credit cards to cover expenses. Consumers' credit-card balances are up from $825 billion at the end of 2005 to $962 billion in May. The 30-day delinquency rate is about 5 percent, the highest it's been since late 2002.

All of this presents consumers with troubling trends:

¢ At-risk borrowers are facing tightened credit lines and higher interest rates.

¢ Periods for teaser rates are becoming shorter, and balance-transfer fees are becoming standard.

¢ Fixed rates on cards are as high as ever, despite Federal Reserve rate cuts that have reduced banks' cost of borrowing by 3.25 percentage points since last September.

But CR notes that there are also some bright spots:

¢ Variable interest rates have come down a bit, making the best cards especially attractive and providing relief for people who carry a balance.

¢ Consumers with excellent credit scores can earn lower rates, higher credit limits and good rewards, particularly for gas and cash-back cards.

¢ Some card issuers have eliminated onerous fee structures and interest/ finance charges ahead of proposed legislation and banking rule changes that if adopted would curtail or eliminate many of these gotchas.

As worries about defaults grow, some card companies are lowering credit limits. If that happens to someone, it could bring their balance dangerously close to its limit and ding a credit score, which could set off similar actions from other creditors. Lenders often raise finance rates for customers who default on any of their payments or carry too much debt or simply because the economy is in the doldrums.

Better ways to use a card

Good credit or bad credit, consumers must keep tabs on their accounts. CR offers the following tips on how to get the most out of a credit card:

¢ Use credit wisely. If a consumer has a lot of high-interest debt, he or she should find a card that has a 0-percent-interest transfer offer and no transfer fee.

¢ Open the mail. Card-issuer letters could look like advertising, but they also could be a notice of an increase in rates or a reduction in credit limit. Issuers often provide an opt-out clause, allowing customers to stop using the card and pay off the existing balance under old terms.

¢ Contact the lender. Cardholders who are dissatisfied with account changes or errors should call the card issuer and ask to speak to a manager or customer-retention person.

¢ Steer clear of traps. Federal banking regulators are pushing for rule changes that could take effect as early as next year. Some current practices that could be eliminated are raising rates on existing balances and applying payments to the lowest-rate charges (such as balance transfers).

¢ Pick the right card. Consumers should select the right card for the type of borrower they are. CR also found that smaller issuers including credit unions and community banks are worth checking out for various interest-free offers.

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