Q: About four years ago, I was involved in a software implementation and moved into IT. It took three years of 70-hour work weeks and morale has been low ever since. People have left for “greener pastures,” and the new hires are making $15,000-$20,000 a year more than those who have stayed. I discussed this with the director, who responded, “Have you thought about going back into your former position?” I am not moving back. I know the job market is hot for the skills that I have. I have a job review coming. My plan is to present my case for a hefty pay raise. If that fails, I’ll send out my resume. Any idea what management is thinking? – Douglas

J.T.: My suggestion is that you be careful in how you frame the request for the raise. In fact, I’d really think twice about even bothering to ask. Based on what you’ve outlined, management seems to be sending a clear message: “We are looking for new blood because we don’t believe the old will do.”

Dale: Here’s what you have – the veteran employees are thinking: “We heroically came through under horrible conditions. We were loyal to the company, and we deserve to be treated better than these newbies.” Meanwhile, management is thinking: “Those cranky old employees took forever to make the changeover and are still whining about it. I can’t wait to get new people in here who have fresh attitudes.” Painful to hear, I’m sure. But here’s the good news: You go somewhere new and do the same work you’re doing now and voila … you are the new guy with the fresh outlook. You’ll earn more and learn more. So I agree with J.T. about not being overly aggressive in discussing salary. You don’t want to be shoved out the door. Better to wait and plan your victorious exit.

J.T.: Frustrating? Of course. I’m sure you’re yearning to confront management. However, here’s a thought that might help: Do a solid job search and find a great new job; then, maybe in a year or two, when your current employer realizes all the great knowledge they let walk out the door, they’ll woo you back. Many companies are hiring former employees, especially when the stint at another firm has served the employee well.