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Archive for Monday, July 16, 2007

Something up their sleeve

As attitudes about tattoos, piercings change, employers face dilemma

July 16, 2007

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Whole Foods manager Justin Miloro, right, with manager Jheny Molina, is free to show his tattoos at work now that the company has relocated him from Boston to Los Angeles. As tattoos and other types of body art become more popular, employers are striving to devise policies that won't offend customers or eliminate talented workers.

Whole Foods manager Justin Miloro, right, with manager Jheny Molina, is free to show his tattoos at work now that the company has relocated him from Boston to Los Angeles. As tattoos and other types of body art become more popular, employers are striving to devise policies that won't offend customers or eliminate talented workers.

— Last year Justin Miloro had to wear long sleeves to conceal the Buddha curling around his left forearm and the yellow-orange sun rays on his right. Pants covered the depiction of Earth on one leg and wings on the other. The sun spreading across his back was under wraps. The plugs in his earlobes were obscured by bandages.

"I thought it was really silly," Miloro recalled, "worse than seeing the tattoos."

This year he has nothing to hide - even though the 32-year-old worked last year for Whole Foods Market Inc. in Boston, where he was a salesclerk, and now works as a manager for the same company in Los Angeles, overseeing health and beauty products departments at 25 stores.

The chain has looser dress and grooming standards in some parts of the country than others. Setting degrees of tattoo taboos is how Whole Foods handles the increasing attraction to - though definitely not universal acceptance of - body art.

Balancing act

Once associated with drunken sailors, felons and Hells Angels, tattoos have gone nearly mainstream, putting employers in a bind. How to write rules that won't alienate un-hip customers on the one hand or eliminate talented workers on the other?

A pink rose discreetly inked on an ankle might pass muster at a hospital but not a day-care center; an eyebrow stud will be viewed as charming at one store and a blemish at another. In many cases, grooming policies are being set by members of a generation known for letting it all hang out.

"The baby boomers had hair out to the ceiling, cut jeans, ripped clothes that they washed sometimes," said Mark Mehler, co-founder of CareerXroads, a New Jersey recruiting and consulting company.

And now boomers are passing judgment on nose rings.

The irony isn't lost on Fred Saunders, president and founder of FSPS Inc., which stages concerts and productions for companies including Nintendo Co. and Walt Disney Co. Some of them demand clean-cut crews: trimmed sideburns, long hair pulled into ponytails, no detectable tattoos.

Of course, Saunders, 57, doesn't often take his shirt off during contract negotiations: On his back is a tattoo tableau featuring a samurai warrior skirmishing with a dragon.

"There's a shock value to the art," he acknowledged, and some people get a "negative vibe."

Body art more common

Nearly 50 percent of Americans between 21 and 32 have at least one tattoo or a piercing other than in an ear, according to a 2006 study by the University of Chicago and Northwestern University. Men and women alike say their tattoos make them feel sexy and rebellious, a 2003 Harris Poll found, while the unadorned of both genders see body art as unsightly and think those with tattoos and piercings are less intelligent and less attractive.

Like many law-enforcement agencies, the Costa Mesa Police Department in Orange County takes a relatively hard line. The department's 162 officers can't display any tattoos or piercings while in uniform. The only exception is one stud per ear (hoops pose a safety risk).

"The big concern for us is professionalism," said Hugh Tate, who directs training and recruitment for the department.

Four years ago, the department didn't need a policy on body art. Then tattooed veterans of the war in Iraq began to apply for jobs. Unlike those from earlier wars, who embellished their upper arms with service insignias, many of these vets vividly had decorated their entire forearms.

Tate said the department had to turn them away. If they wanted to sue, claiming discrimination, they wouldn't get very far, because the law gives employers broad latitude to establish dress and grooming standards consistent with the images they want to convey.

Company rules

Policies are all over the map. PricewaterhouseCoopers' says only that employees must wear "professional" attire. Employees at aircraft maker Boeing Co. can show off tattoos so long as the designs aren't what a spokesman called "offensive," but grocery workers at Vons are advised to totally cover up.

Many law firms prefer conventional looks, as Nicole Wool discovered. Six years ago, on her second day as an associate with a Los Angeles entertainment firm, one of the older partners took her aside and told her to take out her tongue stud.

"I felt so embarrassed," recalled Wool, 32, who now works for Dr. Tattoff, a chain of tattoo removal studios. "It made me feel like I'd done something bad."

It isn't as easy to remove a tattoo, but John Wellman, 20, has heard too many potential employers in retail sales tell him that the image he projects is "not the image they're trying to send."

So he's paying Dr. Tattoff close to $700 to erase the teardrop under his right eye, a memorial to deceased friends, and three small dots on his right hand.

Dr. Tattoff's chief executive, James Morel, estimated that 20 percent of the chain's clients undergo laser erasure treatments to improve their job prospects.

Financial planner Eric Cohen is having none of that. His boss at A.G. Edwards & Sons Inc. in Torrance is untroubled by the dragon that sometimes pokes out from Cohen's shirt cuff.

The 37-year-old got the tattoo, which envelops his right forearm, in 1996 when he was working as a hotel concierge. "I still love it," he said.

When he interviewed with A.G. Edwards seven years ago, Cohen made sure to keep the dragon under wraps. He kept it covered during his first few years on the job.

Now, a string of solid performance reviews behind him, Cohen sometimes goes to work in short sleeves. "My boss is a relaxed kind of guy," he said. Besides, "it gets warm in here."

Comments

Linda Endicott 6 years, 9 months ago

I know it's a form of expression, but...some take it way too far.

Funny. In order to remember my mother who has passed, I go to visit her grave.

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Kristen Kappel 6 years, 9 months ago

I have tattoos. They are easily hidden by clothing. I got my first one as a form of rebellion when i was just 17 years old. It was a dumb. Yes I will admit that. I worry now as what it will look like in 60 years when I'm incontinent in a nursing home. My other tattoo is one of a butterfly on my shoulder that I got to remember my uncle that passed. So, some tattoos are taboo but others mean something, others, are just something to get done because its cool and what everyone else is doing. People could debate about this everyday for the rest of time. They are not going anywhere anytime soon. Im not telling anyone how they should think or feel, but...ya know...

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TheHeartlessBureaucrat 6 years, 9 months ago

Well... I'm too capricious to get a tattoo. I view them as a form of self expression. My modes of self expression change daily...from the music I make to the shirts I wear. I don't want to commit to the same "expression" for the rest of my life. It just isn't for me.

I was at the pool the other day and was surrounded by folks with art all over em and my lovely wife and I were there without any marks...just our silly farmers tans. We felt kinda edgy and hip, because everyone was inked but us.

Just nice to not follow the herd.

THB

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costello 6 years, 9 months ago

I agree, Solomon. I have an automatic negative reaction to tattoos and facial piercings or tongue studs. I wouldn't be pleased to have to deal with a police officer with either one. I doubt I'd hire a professional - a doctor or lawyer - with a tattoo or piercing that I could see.

"Nearly 50 percent of Americans between 21 and 32 have at least one tattoo or a piercing other than in an ear, according to a 2006 study by the University of Chicago and Northwestern University."

Maybe I'm over-the-hill and out-of-step?

"Men and women alike say their tattoos make them feel sexy and rebellious, a 2003 Harris Poll found."

If half of those 21 or 32 have tattoos or piercings, then it isn't really rebellious anymore.

"while the unadorned of both genders see body art as unsightly and think those with tattoos and piercings are less intelligent and less attractive."

That sums it up for me: "less intelligent and less attractive."

When my dad was in the Navy during the Korean War (Conflict? Police Action?), he and a buddy went to get tattoos. While his buddy was being tattooed, dad sobered up and changed his mind. ;-)

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Eybea Opiner 6 years, 9 months ago

I don't like tattoos, particularly exceptionally large ones, or a large number of them on a person, but what I really don't like are body piercings, especiallyl on the face. I have left an establishment when waited on by an employee with a lip or nose ring.

I realize a person has a right to modify their body however they see fit. At the same time I have the right to not let them wait on me.

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