JetBlue Airways and Midwest Airlines topped Consumer Reports’ latest airlines ratings, based on customer satisfaction on domestic flights.

About 23,000 CR readers reported on their experiences on a total of 31,455 flights in a survey conducted in early February. The survey covered check-in ease, seating comfort, on-time performance and in-flight service, among other topics. JetBlue, the plucky price-fighter based in Queens, N.Y., and Midwest, the Milwaukee-based carrier that bakes chocolate chip cookies for its passengers, led 16 other rated airlines in overall satisfaction.

CR’s researchers conducted a smaller, follow-up survey in April, soon after the highly publicized weather-related blunders of JetBlue in mid-February and US Airways in March that left thousands of passengers stranded and fuming. CR found that JetBlue’s blues had little effect on the airline’s overall levels of satisfaction: It remained among the top-rated carriers in the follow-up survey. But US Airways, which was already at the bottom of the ratings, fell another 10 points.

Southwest Airlines, Frontier Airlines and Hawaiian Airlines also scored high in the ratings. Midwest and Aloha Airlines also scored high for satisfaction, but their tickets can be pricier. Midwest stood out for its seating comfort and cabin service, while Aloha was notable for on-time performance.

America West Airlines, which recently merged with US Airways, scored the second lowest. Both airlines scored below average for seating comfort, as did American Eagle Airlines and Delta Airlines. The lowest seating-comfort score of all went to Northwest Airlines, whose domestic seats measure just 17 inches wide with a 30- to 32-inch pitch. (Pitch measures the distance from any point on the seat to the same point on the seat ahead.) Seats on JetBlue and Midwest, by contrast, are a comparatively comfortable 18 to 21 inches wide, with a 32- to 36-inch pitch.