Archive for Monday, August 15, 2005

British Airways resumes flights; many still stuck

August 15, 2005


— British Airways said it was operating 95 percent of scheduled flights from Heathrow Airport on Sunday, two days after the end of a ground-crew walkout that stranded more than 100,000 passengers during the peak of the summer season.

The airline said short-haul flights would be back to normal this morning, but that restoring long-distance services would take "a little longer."

Only 600 passengers were still waiting Sunday at the airport or in hotels, and all travelers from canceled flights had received confirmed, new tickets. The backlog of stranded luggage dropped from 30,000 pieces to 10,000, the airline said.

Passengers whose travel was disrupted by the walkout, which ended Friday after more than 24 hours, were being rebooked onto flights, given refunds or offered the chance to travel on another airline. They were still being advised to check with the airline before turning up at Heathrow, and those boarding flights were being given packages of food and vouchers because of limited catering service.

The strike was triggered by a dispute between catering staff and the U.S.-owned firm Gate Gourmet, which provides onboard meals for British Airways flights.


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