Archive for Saturday, June 26, 2004

MCI closes call centers in Kansas, Colorado

June 26, 2004


— Citing economic and regulatory conditions, MCI Inc. announced its third major round of job cuts this year, eliminating 2,000 jobs by closing two call centers, including one in Wichita, and reducing operations at two others.

MCI spokesman Peter Lucht said Friday the company would close call centers in Colorado Springs, Colo., and Wichita, where 700 people will lose jobs. Operations in Greenville, S.C., and Iowa City, Iowa, will be reduced.

Virginia-based MCI, the nation's second-largest long-distance carrier, closed call centers in Denver, Phoenix and Niles, Ohio, and scaled back operations in Alpharetta, Ga., Colorado Springs and Springfield, Mo., in March. The closings affected 4,000 workers. Last month the company announced 7,500 job cuts throughout its operations.

So far this year, MCI has eliminated 14,000 jobs, reducing its work force to about 40,000 employees.

Earlier this year, MCI said it expected to reduce costs by about 20 percent this year.

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