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Archive for Saturday, August 16, 2003

KU Info expands services

August 16, 2003

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Want to know who had the highest free-throw shooting percentage on the 1936 Kansas basketball team?

Dial 864-3506 and someone will try to tell you. Heck, the person taking your call might even be able to tell you the latest dating news of Demi Moore and Ashton Kutcher.

The researchers behind the number -- better known as KU Info -- will definitely have more ways to try and help Kansas University students this fall.

"We're looking at KU Info being a one stop kind of place," said Susan Elkins, program director for the student service that has expanded its informative outlet.

"The biggest difference is that we will have a walk-in service at Anschutz Library," Elkins said of KU Info's new home base. "What we're able to do now is provide a service that is available in just about every way you can think of.

"We can be reached by phone, or Internet and e-mail, and by having people walk in and talk to us."

With multiple information options available and an 11-person staff that survived the cuts, Elkins said the new and improved KU Info should "help students better than ever."

"We think that the biggest thing we'll be able to help with in the beginning is location questions for new students," Elkins said of KU Info, which resumes Sunday.

"Anschutz might not be the easy place to find at first, but once people get acquainted with the new setup I think that we'll really provide a genuine service to students."



KU Info's phone number is 864-3506.Its hours are 10 a.m.-9 p.m. Monday-Thursday, 10-6 p.m. Friday, and 1 p.m.-5 p.m. Saturday-Sunday.

Not only will there be the new walk-in option, but Elkins said KU Info would begin a new JayTalk service on the phone.

Students also can use KU Info's Web site, www.kuinfo.ku.edu, to get answers to e-mailed inquiries.

"Last year we had a some of the reference folks in the library who do research having to help us answer questions," Elkins said. "Now we can use our staff to give information or direct students over to the research people if we can't answer their questions.

"Basically, it's a consolidation of different kinds of services for students all rolled up into one that can be accessed almost anywhere."

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