A & S Rental Solutions
Very small operation with only a handful of employees. They rent to minority and low-income residents. That is not a problem, but it does cause their rental units to be in awful condition. They don't invest any time or money to keep their rental units in livable condition. They fight new city proposals such as the new proposed rental registration program. They balk at having to do any repairs or upgrades as needed. They will call the contractor for you but many times you'll receive the bill. They tack on lots of surcharges on moveout, including eating up your entire security deposit and often billing you for hundreds of dollars more.
Lawrence is in need of landlords and management companies who will rent to low-income and credit-challenged residents. But the tradeoff is that A & S is not willing to do anything beyond collecting their rent payments every month.
If you're a renter and any problems arise, good luck trying to get help from A & S. English is their second language (I'm not sure what their first language is), so every employee is very difficult to talk to and understand. Also they don't identify themselves when you call so you don't know who you're speaking to (Sofiana, Monica, etc.). Speaking of reaching them, they are only open 5 hours a day. Callers after 1PM are directed to a voicemail system. Good luck getting any call backs.
Their operation is pretty bare-bones. After living in one of their properties, you'll want to deal with a bigger, more reputable company. I can recommend several around town, but really, any company is better.
I wouldn't suggest doing business with A & S after my experience. The home was nice, but was unfinished upon moving in (the carpets weren't stapled down, there was no trim separating the linoleum from the wall, etc). Anyway, she charged me and my roomie for those things after we had moved, saying we had messed them up. There were also unaddressed bug problems. There was a beehive I didn't know about in the attic, and upon me setting off a bug bomb, they swarmed. Like nothing I had ever seen honestly. Upon calling A & S, no exterminator ever game, they just left eventually. Didn't have hot water for about a month. Once the AC flooded the hall way, and ruined the carpet. They fixed the AC but left the carpet and took it from our deposit afterward. The deposit was well over a grand, and we didn't get any of it back (I'm a very tidy guy, never had a problem getting a deposit back before). Got charged a few hundred even. To top it off, our landlord was just kinda a bitter lady. Clearly always mad about something. Legit tried to get me arrested after finding some empty shell casing after I moved out. Called the police and everything. They obviously though didn't care. Whether or not you like guns, I'm an avid shooter, it's my hobby, its a right, and it's legal.
Look, the places they rent out are fine, even sorta nice for college kids or grad students. But the actual management just isn't worth it in my opinion. Hell, they're only open from 9:00 til 1:00, four days a week.
This is a picture of the bees trying to get back into the house after that bug bomb scared the hive (picture is of the bees on the window).