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Putting the pieces of our Web site puzzle back together

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Some of you may be noticing this morning that some normally reliable pieces of our site are in a bit of disarray.

The correct videos aren't where they should be, the correct blog entries aren't where they should be.

Not a good way to start the morning.

We're working as quickly as we can to isolate the problem and correct it. If you see something other than videos or blog entries in a place they don't seem to belong, would you please let us know in the comments below?

Thanks.

Comments

Jonathan Kealing 5 years, 3 months ago

Py--

Not sure yet. Our developers pushed out some changes to a tag that pulls in the latest content from a specific section or other grouping of content. Given the problems we're seeing, that's where we're looking right now.

Jonathan Kealing Online editor

Jonathan Kealing 5 years, 3 months ago

Pilgrim2--

Sometimes (a lot of times) we're doing something new, where we need new tools. We expect (and test) not to have a problem with existing fields by making some minor changes to the code, but it doesn't always go as planned.

Jonathan

Sigmund 5 years, 3 months ago

Funny, wasn't the last long term outage at Sunflower Cablevision caused by a failure of equipment by an upgrade to unrelated equipment? Now a simple code push horks unrelated parts of LJW Online? Has your management ever heard of Change Management, After Action reviews, and Backout Plans?

Jonathan Kealing 5 years, 3 months ago

Sigmund--

We've got plans to be able to roll back any change we make. At the moment, we're trying to decide whether it's better to simply undo what was done, or fix the problem. Since it's not a critical site-down problem, we're more likely to try to fix it, rather than undo it.

Jonathan

Jonathan Kealing 5 years, 3 months ago

kat--

Thanks! That's a symptom of our blog issue. We're working on getting it fixed.

Jonathan

Leslie Swearingen 5 years, 3 months ago

hitme, well, it worked didn't it? :-) I'll get to work on the weather. This should be good, chortle, chortle.

wheatridge 5 years, 3 months ago

Configuration control - backout the changes restore the prior baseline, regression testing before goin live? Stay away from ad-hoc sw development

classclown 5 years, 3 months ago

Jonathan I think this problem has been around a lot longer and is more widespread than you think. It appears to be affecting user comments as well.

For instance a group of comments from a user named merrill seem to keep getting placed in comment sections of various articles, LTE's, etc. repeatedly. It seems that every time I read the comments section of just about any story I can expect to find something the user merrill once posted has been pulled from his comments archive and placed there.

bearded_gnome 5 years, 3 months ago

and ...

...

many ... pages ... loading ... ... very ... slowly ... too ... Jonathan! you need some WD40 down there?


when I was in kindergarten I learned it is wrong to push. maybe that's the problem.


Configuration control - backout the changes restore the prior baseline, regression testing before goin live? Stay away from ad-hoc sw development

---charge phasers, put up the shields, and WTH happened to those ears? Hey! the transporter is wazzed out again. Scotty's yelling something about those d----d dilithium crystals (I wish he wouldn't play marbles with them). And Klondike bars, who cares, this is an emergencyFGS. activate Onstar.
Meanwhile, the Captain's got one helluva alien hottie in his arms... he's muttering something about docking.
"hailing frequencies are open..." [zont!] there goes another circuit burned out on the bridge of the Enterprise, a ship built without fuses or circuit breakers!

KansasPerson 5 years, 3 months ago

Haven't noticed the misplaced blogs yet, but the whole site is slow as molasses this morning....

bearded_gnome 5 years, 3 months ago

Agree with CC, for all we know Merrill might've died a year or two ago.


I am now certain, upon further reflection, that the problems of the online LJWorld have something to do with Maryon Sydney Lynn, or else you should ask of him how to fix it, given his vast towering nearly infinite wisdom, just how to fix this!

Barack Hussein Obama loves Maryon Sydney Lynn.

kuhusker 5 years, 3 months ago

QA is an essential part of any development process. The QA team ought to work closely with, but be separate from the actual developers. And nothing goes live without QA approval, which comes after executing a test plan, complete with functional and regression testing, preferably on a live replica of the real system. And of course you track issues in a dedicated issue tracking and management system, right?

It's software development 101. Just because these are web applications as opposed to traditional applications doesn't mean good software development processes shouldn't be followed.

OK, getting off the soapbox.

cellogrl 5 years, 3 months ago

And what happened to the crossword that was available on here before? Now it just directs us to the lawrence.com one. I don't like that one as well.

jackpot 5 years, 3 months ago

I will not say it's slow but only moving at 33.3 in a 78 world

Bobo Fleming 5 years, 3 months ago

Sunflower BB is great. Im here in Eudora with 40+ mps on my internet. My daughter in Shawnee is lucky if she get 7.

Sigmund 5 years, 3 months ago

jkealing (Jonathan Kealing) says… "Sigmund— We've got plans to be able to roll back any change we make. At the moment, we're trying to decide whether it's better to simply undo what was done, or fix the problem. Since it's not a critical site-down problem, we're more likely to try to fix it, rather than undo it."

Who is to say "just fixing the problem" doesn't create other unintended problems? In complex systems even small changes can have dramatic impacts and many small changes to fix the problem the last small change caused can quickly down the rabbit hole. If your test platform doesn't match production you ought to freeze production until test/development matches production "bug-for-bug."

Jonathan Kealing 5 years, 3 months ago

An update:

All the pieces are back in the right place. We've also patched our slowness by removing the links to related stories we automatically generate at the bottom of our stories. We'll be trying new configurations of our cache and other settings to get the related story links back and the site moving at an acceptable pace.

Jonathan Kealing Online editor

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