When choosing a new doctor, make an informed decision

It’s important to spend some time choosing and getting to know your doctor. In selecting a health care provider, take at least as much time as you would in choosing a new car.

Because of changes recently occurring with a number of physicians in the community, you may find yourself searching for a new doctor. What do people look for in a doctor? The best medical treatment, of course, but also a willingness to listen, answer questions and respond to concerns in a manner that makes you comfortable.

The best idea is to find a doctor and establish rapport before you need treatment. Just as 8 p.m. Friday is not the best time to find a plumber to unclog your bathroom drain, try not to choose a physician when you are sick or upset about a family member who is ill, if you can help it.

Lawrence Memorial Hospital is a major sponsor of WellCommons.

Establishing and maintaining lines of communication with someone you see infrequently — and often in times of stress — isn’t easy. It’s important to spend some time choosing and getting to know your doctor. In selecting a health care provider, take at least as much time as you would in choosing a new car.

You can search for information about a health care provider on the Lawrence Memorial Hospital Directory by visiting lmh.org/providers. The directory offers a comprehensive list by name, specialty or location of physicians, physician assistants, certified nurse midwives and advanced practice registered nurses who have Medical Staff privileges at LMH.

First, you need to decide what type of physician you want. Do you need a primary care physician, such as an internist or family practice physician, or a specialist? Asking the right questions can help you find a doctor who best suits your needs and lifestyle. Here are some suggestions:

  1. Is the physician a primary care doctor or a specialist?
  2. Does the physician emphasize any particular concerns in the practice, such as arthritis, weight control, pediatrics, sports injuries?
  3. Does the physician have experience in performing the procedures you might need?
  4. Does the physician work with children, teenagers, older adults?
  5. Where did the physician receive training?
  6. What professional affiliations does the physician have? What hospital affiliations?
  7. What can you expect from your initial visit?
  8. What are the office hours?
  9. How do you get to the office? Is it easily accessible?
  10. What insurance is accepted?

Once you’ve decided on a doctor, prepare for your appointment. Be as detailed and specific as possible when describing your condition – jot down symptoms and concerns if it will help you. The National Institutes of Health has established a “Clear Communication” Initiative. For some tips, visit the website at nih.gov/clearcommunication and click the “Talking to Your Doctor” link.

Doctors can’t read minds, and without a clear understanding of your needs, their expertise is useless. You are knowledgeable about your body and how it normally functions. Know that your input is valuable, and without it the doctor is unable to make an accurate diagnosis or recommend effective treatment.

If it’s your first visit to a new doctor, be well versed in your own and your family’s medical history. Bring along any medications you are taking, including over-the-counter drugs or supplements, and mention any treatments you are undergoing. Try not to leave anything out. What you think is a minor detail could be important.

Become an educated patient. No question is a “dumb” question. You should also get a full explanation of treatments and expected outcomes, as well as the risks and benefits of the various alternatives. Your doctor should encourage you to make an informed decision about your treatment. If you want details about your general condition, ask the doctor to recommend resources you can access to learn more.

Take part in your own health care. Your doctor’s advice can only help if you follow it. Listen attentively to instructions and ask when would be the best time to call if you have additional questions. If lab tests or X-rays are required, be sure to have them done promptly, and be sure you understand how the results will be reported to you – in person, by phone, secure online communication such as through a patient portal, or mail.

Be flexible. Sometimes people are dissatisfied with their physicians – not with their medical expertise, but with their manner. If you have tried to make the relationship work, but still feel uncomfortable, it may be time to find a new doctor. Make sure your medical records are forwarded to your new doctor.

Don’t stay with a doctor just to protect his or her feelings or because you were referred to the doctor and think you can’t decide to change on your own. You are in charge of your health.

— Janice Early is Vice President of Marketing and Communications for Lawrence Memorial Hospital, which is a major sponsor of WellCommons.