Archive for Tuesday, December 14, 2010

Kansas Sampler in downtown Lawrence has been charging extra 1 percent in sales tax on purchases

The owner of Kansas Sampler, 921 Mass., says the store has been charging 9.85 percent sales tax on purchases. The legal rate for the downtown area is 8.85 percent.

The owner of Kansas Sampler, 921 Mass., says the store has been charging 9.85 percent sales tax on purchases. The legal rate for the downtown area is 8.85 percent.

December 14, 2010

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An “embarrassing” sales tax mistake has caused shoppers at the Kansas Sampler in downtown Lawrence to be overcharged for their purchases likely for the last six months, the owner of the store confirmed Monday.

Shoppers at Kansas Sampler, 921 Mass., have been paying a 9.85 percent sales tax on purchases, even though the legal rate for the downtown area is 8.85 percent.

“We’re pretty embarrassed about it,” said Aaron Liebert, an owner of the chain, which operates in seven other cities. “I don’t know if it was a bookkeeper or a clerk, but somebody programmed the wrong number into the cash register. It is not a conspiracy by any means. We’re not trying to bilk money out of our customers.”

Liebert, though, acknowledged that the extra sales tax collections were not being sent in to the state of Kansas. He said that only the cash registers at the store were programmed incorrectly. The company’s accounting software was programmed with the 8.85 percent rate, which is what the company used when calculating how much sales tax to send to the state each month.

“I’m embarrassed that I don’t have a better answer for any of this,” Liebert said. “I’m just glad that it has been caught, but it shouldn’t have happened.”

The mistake, though, has left some customers upset. Lawrence resident Laura Green noticed the extra sales tax shortly after she spent about $70 at the store on Saturday. She called the store Monday morning to point out the error.

Green said an assistant manager at the store told her that there was no mistake, but rather that downtown Lawrence was part of a special taxing district.

Green called a City Hall official who confirmed there is no special sales tax for downtown. Green called the store again but was still told she had not been overcharged. The Journal-World contacted the store at about 2 p.m. By about 2:30 p.m., Liebert called to explain the situation and said the correct rate had been programmed into the cash registers.

Liebert still was trying to determine when the faulty rate was entered into the system, but he said it likely was on July 1 when the new statewide sales tax increase took effect.

Green said she wasn’t particularly impressed with the company’s explanation about how such a mistake could exist for nearly six months.

“I can’t believe I’m the first person to point this out to them,” Green said. “They either have a really poor accounting method, or they are just collecting extra money as revenue.”

Liebert said Monday was the first time the tax issue had been brought to his attention. He said he was not sure where the assistant manager got his information that downtown was part of a special taxing district.

Liebert said customers who have a receipt showing they were overcharged will be issued a refund if they bring the receipt to the store. Refunds will be more difficult for customers who no longer have a receipt, he said. Refunds may be possible to customers who have signed up for the company’s rewards program because those purchases are tracked on the store’s computer system. Others without a receipt, however, may not get a refund.

Liebert originally said the company would donate any of the wrongly collected money to a local charity if it couldn’t be refunded. But a leader with the Kansas Department of Revenue said that is not how the system works. Steve Stotts, director of tax operations, said any money collected as sales tax — even if done so in error — must be turned over to the state.

Stotts said the store can issue refunds and will be reimbursed by the state if the appropriate documentation is provided. Any money that is not refunded will remain in the state’s bank account.

“It is an error, but it is still state money,” Stotts said.

Liebert said he didn’t yet have an estimate for the amount of money incorrectly collected, but he said it likely was “several thousand” dollars.

Stotts said the state does run into such mistakes on a semifrequent basis.

“It is probably a little more frequent than you would hope,” Stotts said. “That’s particularly true in the Johnson County and Wyandotte County area where there are a lot of different sales tax rates in play.”

Comments

bearded_gnome 4 years, 4 months ago

“It is an error, but it is still state money,” Stotts said.

---SCAM!!! so the money is collected, it did or it didn't go to the state?
please clear that up Chad.

then, if it did go to the state, the state is keping it, though it was collected in error!

wow, responsive government in action!

can I just set up a taxing authority and decide how much to accidentally tax people and then keep it because I just say so? cool!

I guess the only exceptionis if the so-called tax is actually money tacked onto the bill but doesn't go anywhere near government's vault, instead it just goes to the business or developer--it's only called a tax.

naw, people don't get cynical about guvment this way, naw, not at all!

slowplay 4 years, 4 months ago

Gnome, your reading comprehesion skills are severly lacking. 1. The money did not go the state, "Liebert, though, acknowledged that the extra sales tax collections were not being sent in to the state of Kansas." 2. It was collected as a sales tax and will therefore be remitted to the state, "Steve Stotts, director of tax operations, said any money collected as sales tax — even if done so in error — must be turned over to the state." 3. The store can issue refunds and be reimbursed by the state, "Stotts said the store can issue refunds and will be reimbursed by the state if the appropriate documentation is provided. Any money that is not refunded will remain in the state’s bank account."

Don Whiteley 4 years, 4 months ago

I'm already counting the ways I can spend my 7 cent refund check. Yawn!

snappromotions 4 years, 4 months ago

That's our government in action. It's never our money, it's THEIR money!

just_another_bozo_on_this_bus 4 years, 4 months ago

It was collected in the name of the state, so it is state (as in OUR) money.

At any rate, it's certainly not appropriate to let this business to retain money that was deceptively collected. Having them send ALL tax money collected on to the state, and then have the business be reimbursed only for the refunds they have made, and can document, is an entirely appropriate way to handle this mess.

hail2oldku 4 years, 4 months ago

It doesn't happen very often, but I agree 100% with bozo on this one.

Very nicely written response.

kernal 4 years, 4 months ago

Really? The company only accepted responsibility for the error because they were caught with their accounting pants down. When a consumer called them out on it, she was told the store was not overcharging her on the sales tax, as the store had a special tax rate. The owner's response is so full of holes, you can't even call it swiss cheese.

flux 4 years, 4 months ago

Please.... I seriously doubt it was on purpose. They are not going to risk thier whole franchises reputation on pcket change compared to the totality of thier franchises worth..... move on.

Joseph Jarvis 4 years, 4 months ago

responsibility = blow off a customer twice but take it seriously when media call?

doc1 4 years, 4 months ago

In the owners defense he didn't know that the customer had called and spoken to the manager. Sounds like an honest mistake in which whiners blow it up to be a bigger deal than it is. Typical Lawrence people.

Joseph Jarvis 4 years, 4 months ago

That the owner didn't know is little defense. In America, we hold owners responsible for their employees' on-the-job actions. He should oversee his manager and the manager should communicate with him.

Miscalculating the tax could have been an honest mistake. Blowing off a customer who correctly complains is not.

Overcharging customers for months in the name of the government isn't whining or a small deal; it's potentially fraud.

Mark Zwahl 4 years, 4 months ago

The way to know if it was on purpose is to see what they've been paying the state on their quarterly sales taxes. It's not too hard to look at the register tape at the end of the day/week/month and compare it to what's being paid. Given the response of the clerk to Laura Green, I'd put my non-tax dollars on fraud.

uncleandyt 4 years, 4 months ago

Some mouthy know-it-alls would argue that 10% of $70 is $7.

davidsmom 4 years, 4 months ago

I made a small purchase of $22.45 at the Kansas Sampler in Mission yesterday. If that store had overcharged me by an extra 1%, it would have cost me 22 cents, right? I would have to spend hundreds of dollars before that extra 1% would make a difference.

parrothead8 4 years, 4 months ago

Before it would make a difference to who? That's exactly the kind of attitude they're banking on.

Anybody ever seen Office Space? "We take the fractions of a cent that nobody notices, except we do it thousands of times a day for a really long time..."

whats_going_on 4 years, 4 months ago

great movie...I knew this story reminded me of something. That was it. :)

rplayer15 4 years, 4 months ago

Well as long as you aren't spending $300 a month at the Kansas Sampler you should be fine then right? Sounds like some people just need to budget better.

Phil Minkin 4 years, 4 months ago

So, would you suggest that the tax rate go up 1% since it doesn't make a difference?

LadyJ 4 years, 4 months ago

If you don't have a receipt, a bank or credit card statement should be enough proof.

Jan Brocker 4 years, 4 months ago

If you spent $200 the extra 1% "tax" would be $2.

just_another_bozo_on_this_bus 4 years, 4 months ago

So, what's your point? This seems to be precisely what you want government to do-- support the wealthy and powerful in any way they demand.

FarneyMac 4 years, 4 months ago

I love it. A local/state sales tax error in northeast Kansas is now the federal government's fault. Oh, the delight of local newspaper commenters.

booyalab 4 years, 4 months ago

But only if he spends it all on jayhawk keychains.

ilovelucy 4 years, 4 months ago

They deserve to have their actions brought to light. The store employees are rude. Everything is overpriced. I refuse to shop there. Thanks Laura and Chad for exposing this error!

Richard Payton 4 years, 4 months ago

How many other customers were told that downtown had a special taxing district by Kansas Sampler? Laura Green did some extra leg work to get this cleared up for the consumer which I appreciate. I never have shopped at that store but the programmer should have known the tax rate. Appears the store or an employee was pocketing 1% extra. Should the programmer take a polygraph to determine if this was done on purpose or would that be overkill?

John Hamm 4 years, 4 months ago

Did you not notice - in the article - they collected 9.75% yet only paid the state 8.75%. That's an extra 1% profit for the amount of time they've been doing it and could've mounted to a very tidy sum.

Katara 4 years, 4 months ago

It certainly does sound like an employee skimming since the extra sales tax was never remitted to the state. It would add up to a small amount daily probably but over time would add up to a decent padding to the paycheck earned.

I find it difficult to believe that they did not notice that they were over when the receipts were totaled and then sales tax tallied for their sales tax payments to be sent to the state. Especially if that trend kept continuing so it couldn't be chalked up to bath math or incorrect change given back to a customer.

KansasPerson 4 years, 4 months ago

Kansas Sampler isn't going to be able to refund the money to every customer, but since this is a big public-relations fail, they should have a very big sale with very deep discounts, say next weekend, open to anyone who walks in. That might set them on the right path again regarding good relations with the people of Lawrence.

(But, creativity points to the sales clerk who made up that story on the spur of the moment -- wow!)

Western 4 years, 4 months ago

Maybe the assistant manager used to work for the Oread Hotel.

That's exactly what they do, right? They charge an extra penny of "sales tax" but then that money ends up right back in the owner's pockets. They are in a "special taxing district".

Kaplow 4 years, 4 months ago

Kansas Sampler - As if that store isn't overpriced enough!!! Its obvious that they knew they were over-charging. A store grossing what they likely gross has to send in monthly sales tax reports that already have the tax rate on them. They should be fined for this and the revenue from the fine should go to charity, NOT the state which can't seem to run its own business.

Kansas Dept. of Rev. - Good job diverting the attention from the real issue of these guys stealing from the people of Lawrence by trying to shovel the money into your greedy coffers as quickly as you hear about it. Why not say something like, we will check their reports from earlier in the year (October & before) and see if they reported the tax collected at 8.85% or 9.85%? That way you could actually hold their feet to the fire. Then you would look like the good guy and they would be seen for what they are, thieves. After that you could do what is in your nature and not only take the extra 1% but fine Kansas Sampler and continue to waste all of that money along with all other tax payer money. FAIL!

missmagoo 4 years, 4 months ago

"Green said an assistant manager at the store told her that there was no mistake, but rather that downtown Lawrence was part of a special taxing district."

this is the most "embarrassing" part about this situation. mistakes indeed happen, but choosing to flat out lie and make up a story instead of doing your due diligence and look into it -- that's the real shame.

Ricky_Vaughn 4 years, 4 months ago

Sounds about right for someone affiliated with KU...buncha' crooks!

CLARKKENT 4 years, 4 months ago

THIS IS WHAT WE GET FOR ALLOWING THE CITY TO HAVE SPECIAL TAX DISTRICTS AT ALL. ALL BUSINESS SHOULD CHARGE THE SAME RATE.

Tammy Copp-Barta 4 years, 4 months ago

I AGREE!! It's ridiculous to have special tax districts all over the place!

Chris Ogle 4 years, 4 months ago

Wonder if they would have noticed if somebody programmed 7.85% ( 1% less) ?????

insearchofauniqueid 4 years, 4 months ago

I agree the IRS should fine the store. Otherwise they will simply pocket the extra 1%. The IRS will only collect the appropriate amount in relation to sales so its extremely unlikely that the business is going to just give the IRS more money. Doubtful customers will get their money back, although the refund via credit cards is a good idea. The IRS should penalize them double what they overcharged. I concur with Ricky Vaughn....buncha' crooks.

Phil Minkin 4 years, 4 months ago

The store should remit the 1% to the state AND give the same amount to local charities!

BigPrune 4 years, 4 months ago

Downtown should be in a special taxing district......lord know we subsidize the downtown out the wazoo, like the exotic new library, the carnegie building (notice the out of town building contractor working on that thing?), the Christmas tree lights, the $90,000 in flowers, all the old infrastructure replacements, the upkeep and cleaning/sweeping, the retrofit of sprinkler systems in privately owned buildings, the proposed new infrastructure for compton's apartment building and city parking garage, the high dollar art center, etc., etc.

Let there be taxes - downtown, just to be fair.

corduroypants 4 years, 4 months ago

And let's not forget their precious 'sewer system'! Why can't we just sh!t in the alley?!

pace 4 years, 4 months ago

They got a complaint and spun an answer. Blowing off the customer is unprofessional. The assistant manager should be fired. Making a mistake is one thing, making up stuff is lying. Honesty includes some effort to be accurate. If we let the spin satisfy the question we cheat ourselves. I appreciate the customer who fact checked.

BobtheBuilder 4 years, 4 months ago

I went Christmas shopping there the other day and still have my receipt. I purchased $197.50 worth of goods and after tax the receipt is for $216.96. I never bothered to look but this means they overcharged me just for the sales tax by $1.98. I am going to see if I can return everything now that I know their business practices. I thought their prices were outrageous as well but it was freezing cold outside and I didn't want to walk any further down the street to check prices.
The owner knew what he was doing when he told the programmer to do this with the cash register. I am willing to bet they do this at all their locations. People say it doesn't make that bigger of a difference, but it adds up quick.
I will never buy another thing from that store EVER!!!

insearchofauniqueid 4 years, 4 months ago

good for you! I think more people should return their purchases as well. we pay enough in taxes we don't need to line their pockets as well. If they collect an additional dollar or two from everybody it adds up quick.

hootman31 4 years, 4 months ago

This story has now been picked up by the Associated Press, and appears to have gone viral. (kudos Chad!)

If the Attorney General Office is doing their job, the back taxes and penalties should make for a real good business lesson for the owner.

Yes, everyone makes mistakes, but for the rest of us, the mistake usually comes with a price!

nekansan 4 years, 4 months ago

They did not under pay the state taxes. They just collected more than they were remitting to the state, so there is no underpayment or associated penalties.

beebo 4 years, 4 months ago

The law is clear. If any business over-collects sales tax there is but two choices - return it to the customers or remit it to the state. Period. It's not the store's money, so they get no say in what to do with it even if they wanted to donate it all.

In this case, it would seem that save the customers that paid in cash, all the other transactions would be in the store's point of sale system, bank and credit card records and therefore, though it would take some time and work on Sampler's end, they could refund all the tax (except those that paid in cash). Even though that would probably be time consuming, it's really the proper thing to do.

somedude20 4 years, 4 months ago

Sounds like someone watched Office Space and tried to reuse their idea of grabbing a small percentage of every transaction. Michael and Samir were smart enought to do it on a much smaller scale so that it would not be noticed though. Damn it feels good to be a gangsta...

Chris Golledge 4 years, 4 months ago

As a funny coincidence, I'm having a similar argument with AT&T. I live outside the city, and for their services, the point of sale is considered to be the home address of the customer. Therefore, the city sales tax does not apply. It's pretty easy to find the correct tax rate through this address

https://www.taxwatch.biz/cgi-win/Kansas/TxWStateSite.exe/AddressEntry

I was on the phone with them for 2 hours yesterday getting transferred around. Even the site manager I ended up talking to refused to look at the site above to confirm that their system was in error.

If you live outside the city, I'd look at your tax rates. AT&T isn't the first company to get it wrong, they're just the first company to argue with me and refuse to correct it.

idarastar 4 years, 4 months ago

i knew this tourist-y kansas store was a waste of downtown space.

mtnfreak 4 years, 4 months ago

Our government is made up of a bunch of crooks! How does one figure that money erroneously collected still belongs to the them? So if I accidentally keep some of my income tax, does it still belong to me? As bad as Kansas Sampler looks in this story, I think we should be much more concerned with the comments of this government official.

farmgirl 4 years, 4 months ago

So you advocate for letting Kansas Sampler keep the extra taxes collected?? That is so much better!! And that kind of "penalty" would certainly discourage other stores from attempting the same thing!

If the state official had said that the additional money was just a bonus for the state I would agree with you, but the official said that any money that was refunded to customers by Kansas Sampler would be refunded to the store. The store has already shown that they cannot handle rudimentary accounting tasks, why would you want to trust them with accurately keeping track of the refunds that they make??

It is much better for the state to keep the money that cannot be returned to the customers, as it is money that was supposedly collected on the state's behalf, rather than the store keeping the money.

jafs 4 years, 4 months ago

Neither the store nor the state keeping the extra money is correct, in my opinion, as neither of them are entitled to it.

farmgirl 4 years, 4 months ago

So who should get the money that cannot be refunded to customers? Give it to charity? Who picks the charity, the store that wrongfully took the money in the first place?

mtnfreak 4 years, 4 months ago

No where in my post did I advocate the store keeping the money. I'm just appalled the state thinks it is owed to them. Plus, the state cannot "keep" the money as Kansas Sampler never gave them the extra 1% they were charging customers. Obviously all efforts should be made to return it to the consumer. After that, I guess donating it (as the owner suggested) is as good of a solution as I can come up with.

just_another_bozo_on_this_bus 4 years, 4 months ago

The state dept of revenue has said very clearly that they will not keep any money that the store can successfully and demonstrably return to the customers that were wrongly charged. That is almost certainly all they are allowed to do under current law.

If you think that law should be changed, I suggest contacting your legislators.

Cai 4 years, 4 months ago

Unfortunately, mistakes are sometimes made. The downtown sales tax has been considered separately many times, so its possible that the manager was just mistaken. I appreciate that blowing off a customer is never right - but take a minute to truly appreciate how many people complain over things that simply can't be changed. Its a lot. Does that make the manager right? no.

And, in this case, the business has fessed up. They'll have records to go back and find out how much sales tax was collected in error, and they'll be required to turn it over to the state.

....now what's the state going to do with it? God only knows.

People aren't perfect.

@foodboy - the point is that on a cheap purchase, a 1% in error isn't a big deal. But an overall increase of 1% means that all of my purchases get taxed extra, and that adds up a lot faster. The point of not arguing the one mistake is that it costs more than you'd get back.

I tend to agree that the KRS is looking fairly shifty right about now.

Chris Golledge 4 years, 4 months ago

@ BEEBO

Bingo, I think we have a winner. That grueling task would be something not soon forgotten.

lgreen17 4 years, 4 months ago

If the store had admitted the mistake, or said they would look into it, I wouldn't have sent an email to Chad at the LJ World. The assistant manager told me about the "special rate" like he'd said it a dozen times before. I don't believe I'm the first person who questioned the store about the rate. Mistake or not, they weren't willing to look into the possibility of their being wrong until the newspaper got involved, and that's just the facts ma'am.

Chris Golledge 4 years, 4 months ago

That was my main point of aggravation with AT&T; they would not consider the possibility that they were wrong. Still working out how to convince them of that.

rplayer15 4 years, 4 months ago

Sounds like you have way to much time on your hands and should probably get a job instead of worrying about .70 cents. I think the Oread is hiring.

doggymom 4 years, 4 months ago

It's very easy to make an error when tax rates increase. However when you file your retailer's sales tax return you have to enter the sales amount and then KS Webtax computes the amount due automatically. So you immediately know an error has been made. One month is the longest this error should have gone undetected. A good bookkeeper would have caught this error and it sounds as if Kansas Sampler is in need of one! Just so happens I'm available.

doggymom 4 years, 4 months ago

And if for some reason they are not filing their sales tax returns on line but are still in the dark ages and filing manually they would still have to be reconciling their sales records with the amount of tax collected. I'm willing to give them the benefit of the doubt regarding entering the wrong amount but it stops when they don't "find" their error for 6 months - after it's been publicly brought to their attention by LJW!

lgreen17 4 years, 4 months ago

The state began requiring businesses to go online October 1, so they can't be doing it on paper anymore, the state won't accept paper.

rplayer15 4 years, 4 months ago

But as long as you get your .70 cents back right? Enjoy your snickers!

Richard Heckler 4 years, 4 months ago

Store accounting did not realize the store was charging more sales tax???? Hmmmmmmm

Perhaps this company has stores in a special tax districts?

Perhaps this company assumed customers would never realize?

The extra sales tax dollars are going into the profit column as do most of these special taxes.

For instance:

"David Cay Johnston then boggled the crowd with a blunt assertion: "We pay billions of dollars in taxes that never get to the government." Much of the sales tax we pay at big box stores and shopping centers is diverted to the large companies that own the stores. It's just one of the many swindles these chains have learned to perpetrate against city and county governments. This is so effective that the Cabela family, which owns a chain of big-box sporting goods stores, receives 137% of its profits from taxpayer subsidies. If they couldn't work this scam, they wouldn't be in business at all. " THINK the Legends shopping special sales tax district!

When shopping in newer westside Lawrence retail areas or any major retail rehab on 23rd pay attention. Never assume transparency and ethical conduct may are blooming.

I fail to understand why retail stores cannot be forced to announce the retail tax being levied as consumers enter an establishment. Consumers have a right to know!!!

TopJayhawk 4 years, 4 months ago

I think they got caught. I think the asst mgr is a pin head. The company just tried to take advantage of Lawrence's stupid tax laws. Sweetheart deals everywhere. I don't shop in Lawrence anymore. Can't trust your merchants or your stupid inside jobs. You whine about Topekans protecting their property with guns, yet you willingly get robbed at the cash register. "Fork it over dude. You are on the north side of the street."

TopJayhawk 4 years, 4 months ago

Jeez Merrill. Go away. No one cares about your rants. This is about fraud. Not about some Unitarian ranting about the IRS. Go find a life. If you really find all of this stuff interesting, well you are one boring human being.

Flap Doodle 4 years, 4 months ago

Yup, a more-than-2-years-old article from demonow is exactly what this discussion needed, not.

TopJayhawk 4 years, 4 months ago

The company should be fined heavily. Whoever made the error and allowed it to continue should be fired. And the rude mgr. should be demoted. Otherwise this just becomes another episode of saying they take responsibility, yet they really don't and don't intend to.

JustNoticed 4 years, 4 months ago

Roy Williams took responsibility after every season by breaking down in tears.

Richard Heckler 4 years, 4 months ago

Customers not being informed by any retail operation as to what sales tax is being levied might then be fraud.

gl0ck0wn3r 4 years, 4 months ago

Merrill might be defrauding his customers. See what I did there?

CHEEZIT 4 years, 4 months ago

HaHaHaHaHaHaHa.The store still has to pay the State the extra money collectedHaHaHaHaHaHaHaThen the state will reimburse the storeHaHaHaHaHaHa If it can provide documentation?HaHaHaHaHaHaLike that's going to happen!HaHaHaHaHaHa. I don't care if it's thousands of dollars the store should just write it off because getting that money from the state won't be worth the hassle!!!!

Bob Forer 4 years, 4 months ago

I don't buy the excuse. They won't get any further business from me.

independant1 4 years, 4 months ago

8.85 is pretty darned high sales tax. how'd it get so high?

booyalab 4 years, 4 months ago

It sneaks up on you, one lofty, benevolent-sounding public initiative at a time.

tomatogrower 4 years, 4 months ago

It sounds pretty fishy to me. Yes, a mistake for 1 month, but why wouldn't their accountant notice something strange? The accountant should be fired too.

John Gibson 4 years, 4 months ago

I can't wait to jump in my car here in Topeka so I can spend $5 in gas and $2 on turnpike tolls to drive over and get the 23 cents I was overcharged a couple of weeks ago! Just kidding, not going to happen.

Hawknitch 4 years, 4 months ago

Maybe you can just go to the one in Topeka and explain your problem and they should be able to give you a refund there. Maybe they are having the same problem.

LadyJ 4 years, 4 months ago

Wasn't the city going to pass an ordinance that any store charging a higher, special tax, suppose to put a sign up? What became of that?

bearded_gnome 4 years, 4 months ago

slowplay (anonymous) replies …

Gnome, your reading comprehesion skills are severly lacking. 1. The money did not go the state, "Liebert, though, acknowledged that the extra sales tax collections were not being sent in to the state of Kansas." 2. It was collected as a sales tax and will therefore be remitted to the state, "Steve Stotts, director of tax operations, said any money collected as sales tax — even if done so in error — must be turned over to the state." 3. The store can issue refunds and be reimbursed by the state, "Stotts said the store can issue refunds and will be reimbursed by the state if the appropriate documentation is provided. Any money that is not refunded will remain in the state’s bank account."

December 14, 2010 at 9:18 a.m.

---sorry Slowplay, not so fast bub before you declare a reading comprehension crisis.
right now the money is apparently in the hands of Sampler. that money is due to the state.
refund is contradictory, because it is said to be the state's money [hence my point way above!].

how does the store refund the state's money? then money comes back from the state, though it is "the state's money?" don't think so.
and this "process" relies on "documentation," you mean the documentation produced by the same people who notched up the tax collection in the first place???

no, not a reading comprehension crisis with me.

how about a credibility crisis.

statesman 4 years, 4 months ago

Laura Green sounds like a typical troublemaking female! Women like her have to call every person they can to complain about some trivial matter. As a government employee myself, I get plenty of phone calls and complaints from those kinds of women.....they're not satisfied with an answer, so they have to telephone every agency they can think of, looking for sympathy. Sorry ladies, I've learned to hang up on your type!

kernal 4 years, 4 months ago

Are you sure you don't work for AT&T?

You're annual performance review must be a humdinger, statesman!

kernal 4 years, 4 months ago

Good grief, my bad grammer goof. It's your, not you're.

rplayer15 4 years, 4 months ago

I agree! It sounds like some needs a little attention and apparently Chad isn't doing a whole lot of work so he has the time to baby a bored women.

kernal 4 years, 4 months ago

You must be pretty bored yourself to make such a silly statement.

pace 4 years, 4 months ago

How incompetent do you have to be to be jealous that someone checks a ticket and does something when it is wrong? Most competent people check tickets. I couldn't imagine being scared of speaking up. When you get a bogus answer what kind of wimp thinks it is too overwhelming to actually do something themselves. If you think being foolish about money is cool, that is sad.

pace 4 years, 4 months ago

lol, as a government employee you don't have the patience to do your job. My god, you should be ashamed. You let your feeling ride you like over cooked spaghetti, Get over it, next time you get a complaint, do your job. Find the answer. If you don't have the skills to handle complaints or questions get a job that keeps you from wasting the tax payers money.

bangaranggerg 4 years, 4 months ago

Put all the money collected towards the Library no one wants. I imagine no one who buys something at Kansas Sampler would be supprised that they were overcharged. What's a 1% tax matter when everything already costs twice as much as it should?

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