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Bait and Switched

I received a coupon for $18 off and went into the shop for an oil change a week after getting the coupon in the mail. (I have gone to this location in the past, used coupons and had no issues.) Once Eugene calls me up to do the usual review of the air filter, battery he tells me they have new pricing and can only take $10 off and that my coupon is 'old'. The expiration date is 2 months in the future to which he says "I know, but the coupon is old. Best I can do is $10 off." I tell him $18 off is what I expected to get. He says okay, no problem, sir. I do not get the rest of the spiel about air filter, battery power, lights or tire pressure.
Some how that fact that I expected to use the coupon that they sent really ticked him off so he decided to basically give me the silent treatment. After paying and telling him to have a nice day, he had no response. Strange that a grown man would be so butt hurt about using a coupon... My hope at this point is that he did nothing to intentionally harm my vehicle out of some strange bit of spite he seemed to have...

I will not be returning as this shady tactic of sending out coupons and then claiming they are old greatly outweighs the convenience of the longer hours. I will just make time to take my cars to Jake's or anywhere else.

August 19, 2013 at 9:48 a.m. ( | suggest removal )

No better place to take your car. Jake has frequently to put in extra hours to get my car fixed on time or early even though I didn't ask him to. He understands how important your car is and will take time to explain anything you ask.

July 16, 2013 at 10:31 a.m. ( | suggest removal )

City considering $3.5 million swap with KDOT on West Sixth Street

Any word on where Hwy 40 would route if this happened?

June 25, 2013 at 11:10 a.m. ( | suggest removal )

Brownback defends handling of programs designed to help poor Kansans

This also puts a drain on resources of businesses receiving all of these applications. If you're applying to 20/week you are definitely applying so some that you are under and/or overqualified for.

January 8, 2013 at 2:38 p.m. ( | suggest removal )

Brownback defends handling of programs designed to help poor Kansans

Thanks for the follow up.

January 7, 2013 at 4:37 p.m. ( | suggest removal )

Brownback defends handling of programs designed to help poor Kansans

"...requires that people look for 20 jobs a week ..."

20 per WEEK?? Seems a bit excessive....

January 7, 2013 at 4:09 p.m. ( | suggest removal )

Lawrence residents say goodbye to popular downtown breakfast spot

Had a similar run-in with the owner a couple of years back. Plenty of other better options out there.

November 19, 2012 at 9:17 a.m. ( | suggest removal )

Town Talk: Mexican restaurant coming to old Jo Shmo's spot; The Oread to be featured on cable's 'My Fair Wedding'; Title Boxing set to open; Cooley to retire as city attorney

Any idea if the bocce course upstairs will stay? Or just be smaller and more sophisticated... tapabocce?

November 10, 2011 at 12:50 p.m. ( | suggest removal )

Aaron Meyer and Shannon Devine

GRAB THAT BOOB SHANNON!

September 27, 2011 at 4:38 p.m. ( | suggest removal )