Sound Off: Post office number
Why isn’t the Lawrence post office number in the phone books? It has the 800 number but not the local number.
Most phone calls involve looking up the ZIP code, and it’s easier to find it through the toll free number, according to Richard Watkins, the spokesman for the postal service’s Kansas City-based Mid-America district. He said if there is a local mailing concern or a general question, the customer service employee at the toll-free number can send an email to the closest post office, which makes the process more efficient.