Sound Off: Does the bus system track the times, places and the amount of times the buses have no riders?
The city of Lawrence provided this response: The city does not track the amount of time the buses are empty. However, the transit service was initially designed as “coverage” service. This means it was designed to cover as much of the municipal area as possible. In the last two years, the city has amended the service to make changes based on demand. This means that we may still be providing service to a given area but may not be providing it as frequently as other areas that are experiencing higher demands. “Regardless of how the system was designed or how it is operating, our ridership is dynamic,” said Robert Nugent, transit administrator. “This dynamic nature is not only spread out over the 14 hours of the day that we operate but also fluctuates depending on the day of the week and even the month of the year.” The city does track the number of passengers transported each hour. This number is a better representation of how the service is operating and highlights the success of recent changes. Prior to the amended approach, the system averaged six to eight passengers an hour. In 2011, the T service has been averaging 12 to 20 passengers an hour.