Sound Off: When does Knology plan to update the “info” displayed on the channels in Topeka that they dropped. Right now, the info display still shows what’s on the Topeka channels but when you turn to that channel, something else is on.
Rodger Kutemeier, Knology of Kansas general manager, provided this answer (which was edited for length): “We have chosen to leave the guide information for KSNT and KTKA on our lineup for two reasons. “The first is we continue to have hope that the operator of these stations will again allow us to re-broadcast their signals. “The second is many customers have DVR recordings setup to record the network shows on these two channels. When we remove the KSNT and KTKA guide information, the DVR recordings will stop; therefore we are allowing time for customers to change their recordings to the Kansas City affiliates so they don’t miss their favorite shows in the middle of the network season. “DVRs are engineered to record the broadcaster’s Source ID, not the channel number. This is how we ensure we don’t break DVR recordings when we have to move a station or network to a different channel number. “The Source ID for KSNT and KTKA will go away at the end of February if we still do not have an agreement to rebroadcast these stations. Customers need to make sure their NBC and ABC shows are set up to record NBC on Channel 14 or 214 and ABC on Channel 9 or 209 so they don’t miss a future recording.”