Sound Off

When there is a power outage, why sometimes do trucks come into a neighborhood and then leave without turning the power back on?

According to Westar Energy's Web site, the company sends crews to investigate power outage reports. Crews then report the cause of the outage and where damage has occurred. Supervisors then can estimate how long power restoration will take and how many customers are affected. Crews then work from there on fixing the problem.


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