When will the city and Aquila accept Internet bank fund transfers like Sunflower and Westar do for online bill payment?
According to Cindy Naff, the city's utility billing customer service supervisor, the city is considering offering online bank transfer utility payments in the future. Right now, the city offers automatic bank transfer payments, but customers must sign up by turning in a paper form, which can be accessed online and printed. The city also offers online bill payment through Visa or Mastercard, with a $3.95 fee per payment. According to Aquila's Web site, Aquila offers online bank transfer payments for a fee of $3.95 per transaction. It also offers automatic bank transfer payments, but customers must sign up using a form found online.