Why are some of your subscribers charged $12.50 a month for their paper while others who pay directly through SmartPay pay $13 per month? It doesn't seem fair or equitable.
Circulation director Joe Lewis said you might be comparing different subscription types. The annual rate for a subscriber within Lawrence city limits is $153.40 plus tax. Through SmartPay, the monthly payment is $12.50. That is a savings of $1.21 per month, or $14.52 per year.
For a subscriber who lives outside the city limits, the annual rate is $159.90 plus tax. With SmartPay, the monthly payment is $13. That is a savings of $1.29 per month or $15.48 per year.
Any questions concerning a Journal-World bill may be addressed by calling 843-1000.