Susan Andersen, advanced practice registered nurse, is project coordinator of the Patient Centered Medical Home Initiative at Internal Medicine Group, 4525 W. Sixth St. During an interview Thursday, July, 26, 2012, she talks about the project and how it will benefit both patients and staff. The thick book in front of her is just part of what she's using to keep track of the project. She said, "That's just the start. It's a huge work in progress."

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