Timeshare owners share frustrations

Since writing about vacation timeshares, I’ve received quite a bit of mail from timeshare owners – many of them unhappy that they can’t sell them – and others with good advice for newcomers to the timeshare market.

Timeshare ownership can be worthwhile, but it also can be very frustrating. Just take a look at some comments and questions from readers, along with my responses:

¢ John Bredstrand from Vancouver, Wash., said: “You mentioned that a timeshare should not be looked at as an investment. That is an understatement. You are very likely to be very disappointed if you try to resell a timeshare with the idea of recovering even half of your investment. For the purpose of timeshare research, a great resource is the Timeshare Users Group at www.tug2.net. This is a topic I think the public should definitely be informed about.”

And I definitely agree. I also concur that the volunteer-run Timeshare Users Group (TUG) is a useful Web site for potential timeshare owners, current owners and those interested in selling their timeshares. Most of the information provided by the organization comes from timeshare owners. TUG collects reviews and ratings on more than 2,000 timeshare resorts. I suggest if you’re interested in buying a timeshare, visit this Web site first.

It will cost you $15 for the first year of membership. The fee pays the expenses of running the Web site. For your money, you get access to the part of the site that provides the resort reviews and ratings. The reviews include pictures of the resorts, general resort information and a list of e-mail addresses of owners willing to answer questions. Members also are able to list their timeshare for sale ($10 for a four-line ad).

If you want general information and advice about the timeshare industry, you don’t have to become a member. That information is free. Look for the heading “Timeshare News/Info.” There you will find articles on timeshare scams along with tips on buying and selling.

¢ Colleen Lohnes from Morrison, Colo., asked in an e-mail: “I wonder if you have any ideas in the area of timeshare resales? My experience probably has been typical and very frustrating and disappointing. The promises of the companies that say they can rent or sell your timeshares are overinflated and I wonder if they even try … or they do very little. Unfortunately, I paid almost $1,000 to two companies. Despite regular calls from me, they have never rented or sold either of the two timeshares we placed with them. Any suggestions that don’t require up-front payments?”

As this reader found out, selling a timeshare can be very difficult. Here again, TUG has some great information. First, the group says you should never pay an up-front fee as a condition to buy, sell or rent your timeshare. Timeshare owners desperate to sell often fall victim to timeshare resale scams. TUG recommends that owners deal only with a licensed broker/agent who works on commission from proceeds of a sale.

It’s important to note that timeshares sell for 30 percent to 50 percent of what was originally paid (and that’s if you’re fortunate. Some owners can’t give them away. You might do better on the resale market if you own a timeshare at a premium, brand-name resort developed by such companies as Starwood Hotels & Resorts, Disney, Marriott, Hilton and Hyatt.

Certainly you can try to sell your timeshare yourself on any number of online auction sites, such as eBay. Also contact the developer to see if the company has a resale program, many of the brand-name timeshare sellers do. Also when selling, keep in mind that even if you don’t get much for your timeshare, you could be freeing yourself from annual maintenance and exchange fees. In some cases that can amount to more than a $1,000 a year.

One timeshare owner, who asked that he not be identified, wanted to re-emphasize those high costs. He wrote: “Annual maintenance fees plus exchange fees, plus exchange company membership fees plus … add up quickly so that it is often as cheap to rent as to (buy) a timeshare.”

If you don’t want to go the do-it-yourself route to sell your timeshare, try Timeshare Resales Worldwide (www.alltimeshare.com), which specializes in resales of vacation timeshare ownership. If nothing else, visit the site for tips on selling your timeshare.