Longtime Lawrence store locks its doors

A longtime Lawrence jewelry store has locked its doors without explanation and left several people who have dropped off items at the store wondering when or if they’ll get their property back.

McQueen Jewelers, 809 Mass., closed sometime this week, but gave no explanation or warning to customers who had left wedding rings and other items to be resized or serviced.

Phil Stevenson, Topeka, left his wife’s wedding ring to be resized on May 25. He was told it would be ready to pick up within a week, but he never heard from the store. Phone calls he made to the store during normal business hours were unanswered. His wife, Jennifer, went to the store Wednesday only to find it locked and with no sign explaining its closure.

“She’s pretty concerned right now,” Stevenson said of his wife of two years.

“She doesn’t like to take it off at all, and now, to not know where it is makes us both very nervous.”

Stevenson said he’d been told by other people in the jewelry business that McQueen had its inventory and store contents repossessed by Douglas County Bank.

Pat Slabaugh, an executive with the bank, would neither confirm or deny that the bank had repossessed the property. He referred all questions about McQueen to the store’s attorney, Charles Branson. Branson was unavailable for comment, and his paralegal Becky Resau said she could not comment on the whereabouts of the store’s merchandise or the property customers had brought in for repair. She also declined to comment on whether arrangements were being made to return the property.

Stevenson said that when he called the law office, he was told “many people” had been inquiring about their items. Resau didn’t disclose how many people had left items at the store.

“At this point, I’m confident we’ll get our ring back, but I don’t really have anything to base that on,” Stevenson said. “I would feel a lot better if I would just hear back from someone.”

Stevenson said he was disappointed in how the situation had been handled.

“Somebody has our name and number because we left it with the store,” Stevenson said. “Somebody could have called us.

“The store has always treated us real well in the past, so I’m not sure what to think about this.”

Stevenson said he hadn’t yet turned to an attorney to get the ring back, but said he and his wife “will do whatever it takes,” to retrieve the ring.

Attempts to reach the owner of the store were unsuccessful.