Archive for Sunday, April 29, 2001

Briefcase

April 29, 2001

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Technology

Cyberbanking slow to draw consumer interest

Consumers are still queasy about the idea of taking care of their personal finances in cyberspace.

Although Americans are increasingly comfortable with technology and the Internet, a survey of 3,033 U.S. households by TowerGroup's primary market research service found that while 39 percent said their financial service institutions offered online banking, only 18 percent had used it.

And 85 percent of those who have ventured online still are true to their brick-and-mortar bank branches, having visited one in the past month.

"Rather than dropping existing channels, consumers use what they know while slowly adding new delivery channels into the mix," said Michael Weil, managing director of primary market research at Needham, Mass.-based TowerGroup.

Workplace

Looks make a difference in promotions, survey says

Some 7.8 million working Americans believe wrinkles and other signs of aging can doom their careers, a study by the American Academy of Facial Plastic and Reconstructive Surgery shows.

In a survey of 700 adults, 85 percent in their mid-40s to mid-50s think bosses consider the way they look when deciding on promotions.

"It's not just that people are vain," said Russell Kridel, president of the Alexandria, Va.-based academy "It's that people feel physical appearance plays an important role in workplace success."

One in four surveyed said they worried that bags under their eyes or their droopy jowls would prompt their employers to think of them as less capable than younger colleagues.

As for corrective measures, 6 percent said they would consider plastic surgery. Among the men and women who said they'd think about surgery, the procedures most often contemplated were facelifts (20 percent), nose jobs (15 percent), laser resurfacing (11 percent) and eyelid surgery (11 percent).

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