I was referred to him by a relative. He was very nice on the phone. He came out and gave me an estimate on some window work. I had to call him to get the estimate though. He told me he could start by Monday, he thought. He'd have to call me back to verify. No call back. No answer when I called. No return calls from my messages. It is now Wednesday night and still nothing. I guess Ball Construction must be in such demand that he doesn't need the business.