Customer Service
Top Questions
My paper was not delivered. What can I do?
Please call our Customer Service Department at 785-832-7199 before 10 a.m. and we will guarantee in-town delivery on the same day.
How do I stop delivery when I go out of town?
Use our Vacation Submission Form.
How do I order previously published issues of the Lawrence Journal-World?
Use our Back Copy Request Form.
How can I send a message to my carrier?
You can send an e-mail message to your carrier through our Carrier Contact Form.
How do I stop delivery of the Crave supplement?
Please call 785-843-1000 or use our Crave Stop Form. Crave was formerly known as River City Pulse
Contact Us
By postal mail:
645 New Hampshire
P.O Box 888
Lawrence, Kansas 66044
By telephone:
(785) 843-1000
(800) 578-8748
- Journal-World newsroom (by department)
- Journal-World news, sports, & photo staff (listed by name)
- Journal-World management
- Mediaphormedia staff and management
Our Office Hours Are:
Monday through Friday:
7:30 a.m. to 5:30 p.m.
Saturday and Sunday:
The office is closed. Call Customer Service between 6 a.m. and 10 a.m. at 785-832-7199.
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Subscriptions & Billing
For immediate help with subscription and circulation issues, please call (785) 832-7135 or toll-free: 1-800-578-8748.
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To order back issues, call (785) 843-1000
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- Call in news tips: (785) 832-7154
- Fax news tips: (785) 843-4512
Announcements
Celebrations
Letter to the Editor
Classifieds
Advertising Information
- City approves Menards store next to Home Depot at 31st and Iowa streets June 18, 2013 · 65 comments
- On the street: What is your favorite Shakespearean play? June 19, 2013 · 2 comments
- Letter: Two is enough June 19, 2013 · 22 comments
- Blog: Student residents forced out of KU apartment building because of drought-related damage June 19, 2013 · 3 comments
- Kobach considering filing charges against protesters who came to his home June 17, 2013 · 119 comments
- Blog: City to consider using gated, pay-as-you-leave system for new downtown parking garage June 19, 2013 · 8 comments
- Senate Democratic leader asks attorney general whether Supreme Court's voter decision affects Kansas June 18, 2013 · 9 comments
- Opinion: Dick Vitale loves life, wife and Andrew Wiggins June 19, 2013 · 5 comments
- Blog: State seeking proposal to develop resort at Clinton Lake State Park June 18, 2013 · 29 comments
- U.S. Supreme Court strikes down voter registration law similar to the one in Kansas June 17, 2013 · 76 comments
- City approves Menards store next to Home Depot at 31st and Iowa streets June 18, 2013
- Opinion: Dick Vitale loves life, wife and Andrew Wiggins June 19, 2013
- Transfer Hunter Mickelson to sit out, soak it up for a year June 19, 2013
- Police investigate string of almost 20 auto burglaries in west Lawrence June 18, 2013
- Lawrence Outdoor Aquatic Center to host "Beach Bash" June 18, 2013
- KU dean blasts negative national report on teacher preparation programs June 18, 2013
- Report says schools underfunded $657 million in FY 2015 June 17, 2013
- Local teen recovers from massive stroke June 4, 2013
- Location of Superman's hometown sparks geographic divide June 17, 2013
- Questions for working adults going back to school include finances, time management January 5, 2013
